Voyager Focus UC Series

I'm on the phone pretty much everyday, working out of the home office or traveling which means a headset for calls is as mandatory as having a device for email. It would be a frustrating exercise to calculate how much money I've wasted on headsets over the years, both wired & wireless. The wired sets seem to have better sound quality (listening & speaking) but the cords always get jacked & the continuous untangling results in a short life. The Bluetooth sets die just as quick & I'd always replace them with a different model, hoping to find one that worked better but without much luck. To have a decent call w/ a Bluetooth, it seems you need to be in a soundproof room & sit perfectly still. Even if that was practical, what you hear & how you are heard is a roll of the dice & no mater which brand you pick or how much you spend, the calls are never as clear as a landline.FINALLY, I scored the Voyager Focus, hands down the best headset purchase I've made in years. Why? The sound is landline quality, I can hear everything clearly & those I'm speaking with hear me equally as well. It's loud when you need it to be & since the audio is in stereo, I have the volume turned lower than ever before. This is complimented by the noise cancellation which is really terrific, so much that I can be on a call with yelling kids in the background or a train can be passing by, & the background noise does not come across on the call. I tested this on a call in the city, walking downtown during rush hour & the call was as crystal clear as my office.The Focus also has terrific range, more than 5x that of any other Bluetooth meaning I can walk & talk around the office or home without needing to have my phone < 5 feet away. In addition to my mobile phone, it also connects to my PC, laptop, & iPad (easily connecting/switching between 2 devices at the same time). When if I'm listening to music & a call comes in, if I tap the headset to pick up, the music turns off & then turns back on when I hang up (a nice optional setting). Speaking of, the sound fidelity for music on this set is impressive on all ends. Since it has a great noise cancellation switch, I no longer bring the Bose headphones for the plane, using the Focus instead. Although it doesn't block out the background noise as much as the Bose does, it's close enough. It's a no-brainer since I can quickly switch over from music to pick up a call on my phone or make a Skype call on my iPad while sitting on the tarmac. I'm a hater when it comes to sitting next to someone blabbing away on their mobile. That said, when that call comes in & you need to take it, the Focus is the way to go. The audio is so clean, I can speak in a quiet voice (to be respectful to my neighbors) & those I'm speaking with on the call can't even tell.The Focus will also maintain a charge all day long (unlike my Note 5) & I've yet to have it choke for need of a charge. Admittedly, I still use my earbud headpiece (Plantronics Legend) when I'm out & about incognito. Although the Focus is lightweight & folds flat in a nice zippered bag for traveling, the over-the-head "call center look" is not so practical in between appointments. That said, for any important call where vocal & listening clarity is essential, I'll pull out the Focus & switch over. I write very few reviews but this headset is so impressive I can't recommend it more highly.

I am picky about headsets and headphones. I am on conference calls almost the entire day. When not, I'd like to enjoy a bit of music. Well, I enjoy a lot of music, but it is hard to cram into available time.I have been waiting for a great wireless headset for 5 years, to mix conference calls with hifi music listening that can switch between a physical phone and a PC. I have great headphones (Sennheiser HD 650), but headsets have always been single purpose for conference calls. FINALLY, something is here to balance both. I was skeptical at first...My requirements were:* Mute button with external visual indication when engaged* High quality for music listening* Ability to pair to multiple devices (phone + PC)* Comfortable for all day* Boom with good microphone sound quality.This checks all the boxes, which wasn't clear reading other reviews. This is an on-the-ear headset with a great mic that has a mute button! I was concerned about visual indication of the mute button engagement. The general approach is indication via the Plantronics Hub app when using it with a a PC softphone, which doesn't work for my use case (I have a Cisco DX80 video phone and don't prefer a softphone). A nice trick is that the BT600 USB that this comes with lights a different color when on mute. Even better, if I plug that USB dongle into my Cisco DX80 and pair the headset with the BT600 instead of the DX80, the DX80 recognizes it as a USB phone and when I go on mute, I get visual indication from the DX80 that I am on mute. That is HUGE for me. Another cool feature, in addition, is it yells at me if I talk on mute. Sometimes that may be intentional, but don't worry, you can turn that off with the Plantronics Hub app.These headphones support the aptX codec for hi-fi wireless audio quality. So I can jam to Steely Dan's Aja when not on a conference call and it sounds great. These headphones resemble the Backbeat Sense I had before, but those didn't hold up as an adequate solution for a headset due to the mic placement not being ideal for conference use. These headphones can't touch the fidelity of my HD60 cans, but the comfort level is 90% of that, and the audio quality is the best I've had from a multi-tasking headset.The headset is very comfortable. Supple leather, and no strong pressure on the ears or headband.I'm a huge fan. It took some patient waiting for something like this to arrive. Been a fan of plantronics headsets and headphones for a while.

This headset is very good at what it does. I work in a call center 5 days a week and have used it daily for 6 months. For being wireless the audio is crystal clear. Not like extremely high fidelity $500 clear or anything, but very very good. 9/10 on a conservative scale. The connectivity is extremely good, I've never had a single cut out after 6 months of daily use. I haven't tested the max range, but I've easily walked 20-30 feet from my computer without any cutting out or lack of clarity. Input audio is very loud and clear. Once again not super high fidelity like $200 musical headphones, but it's 8/10 for clarity and loudness is good/a non issue, even with coworkers around me. The noise cancellation is great, not bose quality, but 7/10 it makes it much easier to hear the person on the other line when the 5-7 coworkers around me are also talking loudly. The battery life is my favorite part about this headset, it lasts for a long time. I do get the 12-14 hours out of this. It appears to take about 10-15 minutes to charge up 2-3 hours of battery usage. I use this 8 hours a day and plug it in for 45 minutes during my lunch every day, and that is the only time I charge it.I turn the headset on and off frequently throughout the day, it connects to the computer within 1-2 seconds 90% of the time. 10% of the time it takes 5-7 seconds to connect to the computer. I've literally never had any other issues with this headset, and for the quality it is a great value with its current price.Oh this actually sounds very good with music too, unlike other "professional" headsets which only focus on "spoken word" audio, for conversations. Once again, I enjoy listening to music on this.