Samsung Galaxy S20 5G, 128GB, Cloud Pink - Unlocked (Renewed)

I got this phone on refurb from seller Macalegin. They really know how to rate their phone condition, because I ordered "excellent" condition and that's what I got in the mail. Plus everything functions correctly and they even respond back to e-mails, because I wanted clarification whether I was going to get an unlocked phone with the sim card/expansion memory tray. They replied back the next day and said they physically checked that yes I'm getting the unlocked Samsung Galaxy phone with both tray slots. Macalegin also sends the correct 2.0 A Samsung fast charger and USB cable, unlike other vendors that send the cheaper after market charger/cable that doesn't do the fast charge. There seems to be some confusion on whether the Samsung Galaxy S20 works with Verizon's mvno (mobile virtual network operator) Visible. So let me provide some visibility to this unclarity. Sorry for the pun, I couldn't help it 😊 The US factory unlocked Samsung S20 has the designator SM-G981U1 and works on the big three: Verizon, ATT, and T-Mobile, as well as their mvnos. US carrier specific models will have the designator SM-G981U and you must verify with the vendor that they are indeed unlocked. Verizon has their own variant SM-G981V with less RAM 8GB, instead of the factory 12 GB, and the tray only has 1 sim card slot, compared to the factory model that has the sim card slot AND an expansion memory card slot. Markets outside of the US have the designator SM-G980, SM-G981B, and SM-G981F. Canada is SM-G981W, China is SM-G9810, and Korea is SM-G981N. These models may only operate on 4G LTE and have 8 GB RAM, depending on which one you get. The Galaxy S20's debut is March 2020, so keep in mind that this phone is getting a little long in the tooth technology wise. But it still does the basics well and is a rare beast in that it still has memory expansion if you take lots of pics or download huge pdf files. I installed the Visible sim card in the factory unlocked Samsung Galaxy S20 today, connected to wi/fi at McDonald's (thanks McDonalds free wi/fi), checked and installed updated software, opened the Visible app to activate the phone, and then restarted the phone. Everything works like a champ!! Two pics are included to show Visible locked onto the 5G signal without issue. Don't forget to call your voice mail and set that up also. Updates work good and Im currently on Android 13 OS. The only issue I noticed so far is that the voice mail icon that shows you have voicemail is missing in the top left corner, so you have to check your voicemail if you missed a call. Final thoughts: Make sure you get the correct phone sent to you, because there are different variants of this model that may or may not work with your cell provider. Click helpful if this info helped you out 💚

Phone is in excellent condition, as advertised. It arrived a day earlier than expected. Great product, great price. Thank you!

I purchased this phone based on the reputation of Amazon and their 'Renewed' phones. About 3-4 months after I received it I had a few instances of being called and the phone calls went straight to voicemail even though I did not have my phone set to airplane mode. Over the next couple months I had times that my text messages would not go through. I knew it was not the Network Verizon as my 2 boys have their phones on my plan and they were right next to me and their phones worked. Then a big issue started happening in which the 'voice' part of the phone only worked intermittently. I use Bixby & Google Assistant, and even though they were set up properly, they only worked sometimes and not others. Bixby would perhaps hear and pop up on the screen, but not respond to my voice for the request. Other times it worked correctly. Just yesterday and today alone I have had to reboot my phone 3 times when I could not use either of those or my talk to text as the microphone and speaker were not working. I contacted the seller first - never heard from them. I next contacted Amazon two days in a row and was told there is nothing they can do. I just finished with my last chat being told this once again. I told them that had I known I was paying $200 for a phone that would only work a few months - I never would have purchased it. This is what was erroneously in their item description: About this item This pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors. This product is in "Excellent condition". The screen and body show no signs of cosmetic damage visible from 12 inches away. This product will have a battery that exceeds 80% capacity relative to new.

Update March 2023: Verizon really does not want to help you if you do not buy the phone from them. They don't care if it is missing features, even if you are a 25-year customer, because you did not buy it from them. That is what I am dealing with now. In my initial review I indicated you have to visit a store to finish setup because that's what I was told through a Verizon chat. They did swap out the SIM card , but could not do anything else. I was told they do not do any software flashing, they are not even sure what that means, and there was nothing they could do at the retail store to help me. I had to call the call center again which I literally did from their parking lot because I told them it was the second time I had visited a store and they're representative had told me to go to the store! I spent 2 hours working with, or on hold with, the call center, and still did not get the correct functionality! They really don't care and don't want to help you unless you pay the astronomical amount of money to get a phone directly from them. My phone still drops calls, does not always call out, does not have voicemail, and does not have the spam filtering. So now I am stuck with either living with that, or paying to upgrade to another phone. The whole reason I bought this one off Amazon is because it still has the micro SD slot and that is what I want. I'm going to try to make it work, I'm very upset with Samsung that they are doing away with the SD slots and hope someday they will bring it back. The bottom line for me is the phone works okay. I have to dial in to get my voicemail now and had to have all of that reset, there is no voicemail icon. There is no way for me to know I have a voicemail I just have to call to see if I have any messages. So if you are okay with a phone that doesn't quite have perfect functionality, then this is a great one. It is decent for the money. If you want a phone that works just like one you would get from the store, bite the bullet and spend the money and go to Verizon. I have gone to two stores, I have done one chat, and been on the phone with them, multiple agents, for over 2 hours. Apparently this is as good as it's going to get for this phone. Feb 23 initial review: I read a few of the reviews, somehow I miss the part where if you get a phone off of a site like amazon, you do still have to take it into your provider for setup? My provider is Verizon. I happened to go in there yesterday and said I had a different phone (had both with me) they told me just to move the SIM card and the SD card over and they did not have to do anything. Today only half of the phone functions, and through a chat they told me I have to come in to have their software flashed onto the phone. I was already there and took the time to drive there and wait etc, only to find out that was not necessary. Now it is necessary because the phone doesn't function correctly. Hopefully once that is done it will be fine. Facial recognition does not work as well as I had thought it would. I will probably erase and try again but it consistently does not recognize my face. I did try to put a screen protector on and I adjusted the touch sensitivity but the phone still did not recognize a touch so I had to take that off. I'm a little nervous about having a screen without a protector I am a Samsung Galaxy lover, I have the s4, the s5, and the s9. I stuck with the s20 because it has the SD card slot. So far so good, there are some things I don't like about the phone, but it's a good value for the money so far

As the title says, there is not many options for WL charging and SD card in newer phones with Android 11 and up. Besides this phone, only Sony but they cost $800 and up. This one was $180 which is hard to beat. I have had it for over a month and it works great. Overall. Cons: 1. The finger reader under the screen is really bad. My old LG had it on the back and it was 100% reliable and super fast. You grab the phone and it's ON. With the Samsung, it's hit and miss. Maybe 50% success and you have to look where you put the finger and how. It's not intuitive at all and makers should go back to normal readers. 2. The face recognition is useless as the camera has to face you and you have to face the camera. Forget unlocking the phone while on the table (must be tilted first), or next to your body. Or if you wear sunglasses. Or with facial cover (in winter) or while you drink or eat... I would take back or side fingerprint reader any time. And no, Apple is not any better. 3. The USB port is very loose and detaches from USB cable (many tested) with the slightest touch. Forget charging in your bag. 4. The camera app is not user friendly. Like you have to switch between photo and video settings to take video. My phone 10 yrs ago had a dedicated video button in photo settings for a quick video snap. 5. The general UI is wonky. Not my first Samsung but I don;t remember the last one S6 was this bad. Pros: Besides the charging and SD 1. It's small 2. It doesn't lag. It has 12 GB RAM. Much better than most of new phones. 3. It's cheap! It's so much better deal than virtually any new cheap phone and better than new phone double or triple its price. So, even with the shortcomings, it's a clear 5 stars

I bought this phone a while ago thinking I’d upgrade in a year. It’s been way longer than that and I still haven’t. Why? Because this thing refuses to die. Battery life? Still decent. Not “two days straight” decent, but enough that I don’t have to live next to an outlet like a phone gremlin. The screen? Stupid nice. Everything looks crisp and buttery smooth. I scroll through apps I don’t even use just because it looks cool at 120Hz. Camera? Way too powerful for someone who mostly takes blurry pics of their food and accidental front-facing selfies. Still, every once in a while I take a photo that makes me question if I should become a travel influencer. It’s fast, it still runs everything, and it hasn’t exploded yet. That’s a win in my book. If you’re on the fence about grabbing one used or keeping the one you’ve got—trust me, it’s still got fight in it.

Worked good for me. Idk about scratch resistance. Never paid much attention to that. Had a case and screen protector. Camera was good

We just upgraded from our old S7's to these S20's. Love the additional power of the phone, the battery life is easily double the old S7 (even with more frequent use during the day than what we typical did on our S7's). Screen resolution is super, camera is great. The things we didn't like are: - the phone is slippery, especially with the curved front glass on the long edges of the phone - the slim/lightweight style phone cases that protected the S7 won't protect the front glass on the S20, so you either have to never drop your phone, or you have to get a heavy, bulky phone case, which kinda defeats the purpose of having a thin, lightweight phone - depending on how you're holding the phone, the curved edge can allow the phone to think that your holding fingers are actually trying to touch the screen and get interpreted as finger presses, which can lead to unexpected things happening on the screen or no action at all when you try to press a screen button or scroll with your other hand (because nothing happens since the phone thinks your holding finger is doing something). So you have to hold the phone the 'right way' to make sure the screen works. Unlike Steve Jobs, I don't think you should have to hold your phone a 'certain' way in order for it to work correctly. - The curved edges make the front glass easy to shatter if you drop it front-glass down (see attached pic). Even with this little damage to the screen, the screen is half white, which makes the phone completely non-functional. - It costs *more* to replace the screen than to buy a new phone (as of 10/26/22, screen replacement is $270, and the new phone with tax is $230). - The phone doesn't support a micro-sd card. - The phone doesn't have the nifty blinking blue/red/green LED on the S7 that let you know if you had a missed call, notification, or low battery. I miss that feature. So, while it is a great phone and screen, the practical issues involved in everyday use fall short. We can't recommend this phone. We are now looking at the S20 FE, which has a flat screen like the S7, a plastic backside (unlike the S20's glass backside), which we think will be a much better choice for our needs. Note that the S20 FE as a new phone cost less than the S20, but the refurb'd FE's cost more than the refurb'd S20's. I think this is the marketplace voting that the FE is a better practical phone than the S20 flagship. And the FE front screen replacement only costs $150, which is a deal since you are much less likely to break the glass on the FE.