Primo Ceramic Countertop Water Jug Dispenser/Crock with Stand, Water Dispenser for 5 Gallon Bottle

Super product to deliver bottled water at the touch of a lever. However, Primo doesn't sell lids for their water coolers. We prefer to pour water into the crock and not have the blue bottle on top... too high for our counters/wall cabinets. Also, only 5 gallon jugs are available locally, and they're awfully heavy to hoist up to the top of dispenser on top of the countertop. So we pour 1 gallon jugs into the dispenser and put the lid on. Nice looking, easy. The New Wave Enviro Porcelain Crock Lid does fit, and almost matches perfectly. IF you want a lid, and IF a perfect match is important to you, try another brand.The unit was easy to assemble despite the fact that no instructions were included. There is a pressed wood circle that needs to be screwed to the base under the dispenser - important for stability - and although the holes were in the circle, there were no matching pre-drilled pilot holes in the wood. So you'll need an electric drill . Also, don't fill it up all the way until you've ascertained that it's not leaking. I had to put a wrench in to tighten the back to the faucet front. No biggy, but I had to drain over a gallon of water and then refill it.

Been using this about a month or so now, and love it! I'm using a 4 and 5 gallon jug in it, and no problems. I was concerned it may tip, especially with my cats, but no problems. It's sturdy, which was another issue I had when I saw the picture of it. And, the legs adjust if you're counter/house is uneven like my old dumpy house. My cups and water bottles fit underneath it, just have to angle them slightly. Cleans easy, VERY easy to put together. Only drawback is having to lift and tip a 5 gallon jug up counter level. One gallon of water equals about 8 lbs, so if you have trouble lifting or something, then consider a taller stand that sits on the floor or finding a lower table to set this smaller stand on.

I do not like chilled water for my sensitive teeth, so it always seemed wasteful to have a water cooler when all I used is the center spout. This dispenser solved that problem.The countertop stand is nice and sturdy and the addition of the feet levelers made it even more stable, but I found using it on a countertop impractical once you add the height of a 5 gallon water bottle. There is a plastic ring that sits on top of the rim that protects the ceramic from chipping. The water flows out of the spout quickly as well.This dispenser is perfect for the task I need it to do. It would have been nice to have the option of a plain white, for decor purposes, but the stripes are subtle.

We purchased this dispenser in 2018. We upgraded the plastic spigot to an Oak Leaf stainless steel spigot (purchased on Amazon) and have had no issues with leaking apart from the occasional faulty water bottle delivered by our local water company. 3 gallon containers are easier to lift onto the vessel. I would recommend this dispenser!

What can I say. I love this thing. It is rugged and attractive, and I spend far less than I did on bottled water, without the waste. It was easy to put together. With the returnable bottle I purchased at the local store, it is too high to fit under my cupboards on my kitchen counter, but it's great on the small sturdy stand I already had. The spigot is high quality and shows no sign of loosening nor threat of breaking. I bought a small reuseable water bottle since I still have that habit of wanting to carry a bottle around with me and refill it throughout the day. I drink a lot more water now because I'm not rationing the small individual bottles in my refrigerator. The water is kept fairly cool by the ceramic tank. I'm looking forward to seeing how cool it remains in the heat of summer. I highly recommend this for anyone who has low-quality tap water but feels badly about using all the plastic of individual bottles.

We have been using this water dispenser for about a month and it’s working well. With the initial use there was some slight leaking around the spout. We removed the bottle and hand-tightened the plastic nut on the inside that holds the spout. We have had no issues since that initial adjustment. Overall a nice, efficient countertop unit.

I bought this product, mostly for the aesthetic as it looks nice on a countertop. Howeverr after merely 8 weeks of use, the product began to continuously leak. The leak would come from the faucet, which is either faulty or poorly made.I contacted the seller, which was useless as they would not respond. And the the return policy was just a couple a weeks. Extremely frustrated with this product, broken after 2 months with no help from their customer support.

After a delay in receiving it, the unit arrived double boxed between foam "peanuts," in perfect condition. I did get an apology for the delay and there was a nice "Thank You" card enclosed.I purchased an extra faucet, but it wasn't necessary, since it hasn't leaked a single drop of water in two months. I washed it out, set it on the nice wood stand and dropped in our "Zero Water" unit, which is like a five gallon water bottle with a filter inside. I used my old ring, but the one that came with it is fine.We use ours regularly and have had no issues at all. It looks nice and works perfect, so what else can I say? I highly recommend it.