X Model

This is my second lock. If you have a standard door, it is very easy to install. Excellent directions. Each parts package is clearly marked in the sequence you need to use them. I use the locks remotely. Almost every person who experiences these locks asked me who makes them and where can I get them? Their locks are very high-quality. The fingerprint reads very quickly. They’ve updated their app since my first purchase and it is far more user-friendly easy to use and manage access. I had a couple of follow up questions regarding their gateway regarding the first lock and the second lock. Their customer service is amazing. They got back to me via email very quickly and followed up until I told them the issue was closed. You do not see customer service like that very much these days. If you want to control the lock remotely, you need the gateway. And since I’ve installed a second lock, I’ve now learned that the range is about 10 to 15 feet from the lock. So I will be purchasing an additional gateway. It is worth the convenience to have two options to allow access into the house remotely.

First time buying a Smart Lock - needed one for our Owner's Closet for our condo that we rent out. I was tired of remembering to bring the key with me when we visited. Can't tell you how many times I have forgotten and had to have our Cleaning person come open it for me! I was pleasantly surprised how easy it was to install and set up. The directions that come with the unit are pretty good - have some nice diagrams, etc., but the video made everything a breeze. Follow the video - install will go so much better! Everything fit perfectly with the existing door set up - holes lined up, no problems. I set up codes for our cleaning crew and can see when they open and close the door. I also purchased the gateway so I could manage everything remotely since I live in a different state than our condo. Haven't had to add any new temp passwords yet, but it's easy to do, and will be a big help when any of our family members use it. I like that there are options for opening - key fob, code, finger print, and most importantly an emergency key if the batteries die!

The Sifely lock is excellent - great features and great performance. On top of that, Sifely customer support is excellent - responsive and prompt. To say the least, I am very impressed with the Sifely locks (I have four already) to the point that I just ordered a deadbolt from them.

This lock has lots of features but I really like the convenient location of the fingerprint reader on the handle. A very natural place for it. I find the fingerprint reader is very sensitive to where you place your finger on the reader. That’s the only reason for a 4. Easy to install. Long battery life. And many options to open the lock. I also like that it is normally locked.

Now it’s not locked open 24/7 🙃

I like this lock so much I use 4 of them in my mixed use building. From the easy to follow install instructions to the multiple ways to unlock the door you will not be disappointed. My business needs multiple passcodes and this lock handles it easily. You can even transfer passcodes from one lock to another very easily using the app. They also have a web based application that I found useful when entering and/or deleting multiple codes. I recently had an issue with my lock. When I reached out to customer service they were very quick to respond and help me troubleshoot the lock. Unfortunately we could not resolve it, and the are sending me a new lock (since I am under warranty still).

This lock is reliable and easy to install. I love how there are several options you can to open it: fingerprints, fob key, passcode, or physical key. I'd usually just set a certain number of 'burnable' passcodes which I can give out to someone in case I am not home and someone needs to access my room. Then I can just delete each time. You can also set passcodes with specific time duration, which is perfect for short-term rentals. You can customize whether you want the lock with voice prompt or not, but I actually prefer disabling the voice prompt because it can get annoying over time. The lock can also be customized on whehter or not it automatically locks everytime you close it, or if it will after a certain period of time, or if you just want to manually lock it each time (passage mode). Finally, this lock fits standard knob holes for doors. So no need to worry about making weird holes on your door which you can no longer undone later on in case you decide to change door knobs later on. So convenient! The only thing I'm kinda disappointed with is the inability to directly connect with wifi. You will have to purchase a separate device a.k.a. 'gateway' for it to be able to connect to wifi, so that you can control your lock remotely even when you are not home. It also keeps a log of who entered based on whose fingerprint/fob/passcode was entered. Overall, I highly recommend this lock! I hope they can incorporate camera/mic feature on it in the future just like ring doorbell.

I loved the idea of multiple methods of entry, (FOB, finger print, code, or key). This was to go in a ADU of a rental home we own. Installation was easy the lock comes complete with extra screws if needed, it is packaged well. After installation the thumb print kept saying error, I was luck I unlocked a glass slider to the back. I had keys and the FOB in my car and closed the door. I was locked out the striker wouldn't move from the outside, thumb print, fob or even with the key. Searching for a fix I found and email address for there CS. I sent them my problem asking for a solution, the email address bounced as not active. After looking this issue is not an outlier, so I returned the product that has a great concept and I am guessing the OEM went for a price point. I would have paid double for one that worked and I could count on functioning for years. If this issue didn't seem common I would have let them send me a replacement. I just cant be locked out, since the striker doesn't move you would have to break a window or have another access.