I received the suitcase and it is locked! What is the code to open the lock?

Mine arrived locked too, I tried everything to open. Eventually after starting at 000, 629 tries at the combination later it finally popped open. That took about 25 minutes. Good luck!

What is the empty case weight?

The 28” is advertised as 9.5lbs. Mine just arrived and it weighs 10.1lbs on my luggage scale.

Will the 28” spinner be a problem while checking in the bag with American Airlines? They say the checked bag should be 62” and this is 65”

I got the 24 inch and measured it and found out that the dimensions here on Amazon as well as on the Samsonite website isn't accurate. The 24 inches was supposed to be 60.9 linear inches according to Samsonite website, but I measured it and it was just 57.5 inches. When expanded, it was 59 inches. So I returned it and now thinking if I should just get the 28 inches.

How I unlock it if forgot password??

Only issue with suitcase was no instructions on setting combo. BUT called Samsonite and were so helpful. Use a pen tip to push in the lil divot inbetween dials and lock. Reset. Push lock to the combo and pop, unlocked

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Freeform Hardside Spinner 28 Black

Product ID: 474459474

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🔄360° multidirectional spinner wheels

🪶Ultra-lightweight shell

🛡️Ultra-strong durable build

Description

🧳 Travel smarter, pack lighter, arrive stronger.

EFFORTLESS MOBILITY - Four double spinner wheels glide smoothly in every direction, eliminating arm and shoulder strain.
EXPANDABLE CAPACITY - Smart expandable design gives you extra space when you need it—never leave essentials behind.
SECURE PEACE OF MIND - Recessed TSA combination lock ensures your valuables stay safe during checked travel.
ORGANIZED PACKING MASTERY - Cross ribbons and multiple pockets keep your belongings perfectly in place and easy to find.
TRAVEL LIGHT TRAVEL STRONG - Ultra-light yet ultra-durable shell built to withstand the toughest journeys.

Samsonite’s ultra-light, ultra-strong suitcase features 360-degree double spinner wheels for effortless rolling, a TSA-approved recessed lock for security, and an expandable design with organized interior compartments to keep your belongings safe and neatly packed on every trip.

Specifications

Shell Type	Hard
Material Type	Polypropylene (PP)
Item Weight	9.5 Pounds
Storage Volume	34 Liters
Item Dimensions L x W x H	20.95"L x 13.78"W x 31.1"H
Size	Checked-Large 28-Inch
Pattern	Solid
Color	Black
Strap Type	Stretchable
Lock Type	tsa
Capacity	34 Liters
Handle Type	Telescopic Extendable Handle
Additional Features	Expandable, TSA Lock, Lightweight
Wheel Type	Spinner
Number of wheels	8

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