The Grout Pen I received has a dry white tip, is it broken or did I receive the wrong colour?

Tips need to be primed before use, all brand-new Grout Pens have a dry white tip until they are activated.

The tip of my Grout Pen fell out or is worn down, is my pen broken?

Tips are designed to be removable so when a tip becomes worn or damaged it can be taken out and flipped over. If the tip falls out do not worry, simply put it back in and keep working.

Do I need to press down hard while moving the pen along the grout lines?

Pressing hard will damage the tip. It's better to prime the pen by pressing up and down until the ink flows to the tip. Once the tip is fully saturated, lightly move the pen across the grout line.

The colour of the pen cap is not exactly the colour I want

The Grout Pen colour chart is a good representation, please keep in mind that computer screens can display slightly different colour spectrums, it is recommended to do a small test area first if you are not sure about the colour.

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Sponsored Ad – Grout Pen - Revives & Restores Tile Grout - Water-Based 7ml White

Sponsored Ad – Grout Pen - Revives & Restores Tile Grout - Water-Based 7ml White

Product ID: 47948140

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Details

Material
Water Based
Brand
RAINBOW CHALK
Style
Compact
Item weight
25 Grams
Item dimensions L x W x H
9.5 x 1.4 x 19

🛁Covers up to 150 ft of grout

♻️Non-toxic, eco-friendly formula

🖊️7ml precision water-based ink

Description

✨ Refresh your tiles, reclaim your space! 🖊️

SAFE SUSTAINABLE - Water-based, non-toxic formula keeps your home and environment safe.
USER FRIENDLY DESIGN - Compact pen with a cotton tip for precise application; easy to activate and replace.
INSTANT GROUT REVIVAL - Skip the scrubbing—paint your grout for a fresh, bright look in minutes.
LONG LASTING COVERAGE - One pen covers up to 150 feet of thin grout lines—ideal for both small touch-ups and full projects.
VERSATILE APPLICATION - Perfect for bathrooms, kitchens, and any tiled space craving a makeover.

The Grout Pen by Rainbow Chalk Markers Ltd is a compact, water-based, non-toxic grout recoloring tool designed to restore and brighten tile grout effortlessly. With a 7ml ink capacity covering up to 150 feet of grout, it’s perfect for quick DIY upgrades in kitchens, bathrooms, and beyond. ISO 9001 certified and easy to use, this pen offers a sustainable, mess-free alternative to scrubbing or regrouting.

Specifications

Manufacturer	Rainbow Chalk Markers Ltd
Part Number	GP81108
Product Dimensions	9.5 x 1.4 x 19 cm; 25 g
Item model number	GP81108
Size	5 mm
Colour	White
Style	Compact
Material	Water Based
Item Package Quantity	1
Number of Pieces	1
Certification	ISO 9001
Included Components	Grout Pen
Batteries included?	No
Batteries Required?	No
Item Weight	25 g

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