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Customer Support
Desert Online General Trading LLC
Warehouse # 7, 4th Street, Umm Ramool, Dubai, 30183, Dubai
DOWNLOAD THE APP
Customer Support
Desert Online General Trading LLC
Warehouse # 7, 4th Street, Umm Ramool, Dubai, 30183, Dubai
Welcome ! All our dresses are made based on your order.we have a professional team of design ,excellent dressmaker ,So the high quality dresses that we made are perfect for you . Please double check our size chart next the dress picture on line and select the suitale size fit you well.if you do not make sure your size. we highly recommended that you take your measurements measure by your local prefessional tailor before you buying. Those detailed measurements are needed so that we can custom for you 1,Full Bust_ inch or _cm 2,Waist _____ inch or ___ cm 3,Hips _____ inch or ___ cm 4,Shoulder to Shoulder ____ inch or ___ cm 5,Waist to floor (Waist to Feet) ____ inch or ___ cm 6,Hollow to waist(Front Length Shoulder to Waist) _____ inch or ___ cm 7,Full Height(from your head to toe): _____inch or ___ cm 8,The height of your high heel shoes: _____inch or ___ cm hollow to floor:__ 9,The date you need the dress_____ If the dress has sleeves , please offer us more measurements as follows 10, Arm Eye (arm hole)_ 11,Arm Girth (bicep)_ 12,Arm length(shoulder to wrist)_ Note: Any accessory such as wedding veil,gloves, shawl, crown,etc. are not include in the dress Any question with the dress or express. please feel free to contact us without hesitation. we will do our best to serve you .
P**A
Damaged
Came in ripped and when I tried to return it , it was going to be 100.00 just to return it which was more than the dress .
A**R
DO NOT BUY
Dress was too big and when trying to return they wanted hundreds in shipping which it stated FREE RETURN. Total scam and I’ve been on the phone for hours attempting to correct the issue. Quality is poor anyway.
N**8
Too small
This dress is too small. I measured myself and ordered a 16. It would not zip by 2 in.I was told to ship it back on my dime.I never got a prepaid return label. You have to ship it back on your dime. Not worth it to me.Amazon is no help either. Run far away from this company!!!! It is not worth it. Buy USA made!
E**N
Terrible dress and service
This dress came smelling horrible. I can’t even begin to describe it. The dress itself is awkward and not at all what is pictured. The seller is difficult to work with and will try to persuade you to just keep the dress. Keep in mind that you will always have to pay return fees because they are a third party seller.
M**R
Too small and didn't get a refund from the seller
The dress was 2 sizes too small. It was well made. I asked for a refund and sent the dress to the address I was given.After 2 months I hadn't received a refund. I contacted Amazon customer service and they gave me a refund. I emailed the postal receipt that showed that I had mailed the dress back to the address I was given.
Trustpilot
1 month ago
3 weeks ago