H14 Pro Wet Dry Vacuum Cleaner, 180° Lie-Flat Vacuum Mop, 140°F Washing and Fast Hot Air Drying, Powerful 18kPa Suction Floor Cleaner Machine, Easy GlideWheel Movement, Smart App Control

This is a really nice and powerful vacuum! We have the Dyson as well, but I was looking for a wet/dry vacuum to help speed up the cleaning process. After intensive research decided to go with this one and I am super happy I did. It has different modes and can be used as a vacuum only as well. It works super fast and is pretty quiet. My favorite part is that we can add a cleaner. Now I do not need to wetjet after vacuum as it does it as the same time. Overall I love the design and concept. This make life a lot easier with 2 young children and cleaning up after them. Nice design and easy to put together and use.

This vacuum was packaged with so much care. Not only was it inside a total of 3 boxes, every piece was carefully wrapped in plastic with more cardboard cushioning in between each piece. It was so very easy to put together, I thought I would need help but I simply did it on my own within five minutes of taking it out of the box! It was easy to fill with water, add the included soap liquid, and start it right up. I have a mixture of both hardwood and a thin rug and it had no problem going over both types of flooring. I am so pleased that it both vacuums and mops at the same time, and I was worried it would leave steaks like others I’ve tried but it was completely streak free! The best thing of all is after I was done, I wasn’t sweaty, out of breath, and exhausted like I usually am after vacuuming and mopping before I bought this unit. I don’t have an extremely large home, so I was able to clean my entire first floor on just one charge. The self-cleaning mode is amazing, the fact that the brush was dried after it was done, I was so amazed! I will be telling all my friends about this vacuum because it has made my cleaning life so much more easy and pleasant!

First of all it came packaged really well. It was easy to follow the instructions and put together. It is easy to store on the base which I love. Doesn't take up a lot of room. It works really well and has different options. I mostly use it to vacuum and mop at the same time. It can lay flat down and get under things easily to clean. I couldn't believe how well it worked. I have been using it each evening. It has a good battery life and has a self cleaning mode. It cleans the roller. It is easy to fill up and easy to dump the dirty water out. It has a light so u can see the floor better when using it. It isn't real heavy like my older vacuum I have. I am really impressed with this vacuum and it is making keeping my floors clean a lot easier.

Dangerous Defect & Nightmare Why I Dumped Roborock for the Dreame Rating: ⭐ (1/5) for Roborock | ⭐⭐⭐⭐⭐ (5/5) for Dreame I have over $2,000 invested in Roborock products, so I am not a casual user. I wanted to love the Roborock Flexi Pro, but after two failed units and an absolutely appalling customer service experience, I have officially switched brands to the Dreame (specifically the H-Series)—and I couldn’t be happier. Here is why you should avoid the Roborock Flexi Pro and go with the Dreame instead. The Roborock Nightmare (The "Bad" One) This product is currently "Unavailable" on Amazon, and frankly, it should stay that way. • Dangerous Manufacturer Defect: I went through two units. The first broke within 30 days. The second one, however, suffered a catastrophic failure after the 30-day window. The drive wheel engaged on its own and began spinning rapidly and uncontrollably. It literally ripped itself apart, splattering water everywhere, and would not turn off. It was a genuine safety hazard. • Non-Existent Customer Support: For a "premium" tech company, their support is stuck in the dark ages. • Email Only: You cannot call them. You are forced to email and wait 3–5 days for a single reply. • Lost Returns: When I finally got them to agree to a return for the dangerous unit, they sent a shipping label that had no scanning receipt. The package was "lost" in the mail (no scan updates), and Roborock’s response was essentially, "Oh well, we don't see a scan." • The Result: I was left with a broken, dangerous machine and zero accountability from the company. The Solution: The Dreame (The "Happy" One) After that ordeal, I cut my losses and switched to the Dreame. It is everything the Roborock tried to be but failed. • Superior Build Quality: Immediately out of the box, the Dreame feels more substantial. It offers the same 180° lie-flat technology to get under furniture, but without the mechanical failures. • Better Cleaning Technology: The hot water cleaning on the Dreame actually scrubs floors effectively, and the self-cleaning base station (which uses hot water and hot air drying) prevents the mildew smells I struggled with on other devices. • Reliability: It just works. The wheels don't spin out of control, the interface is snappy, and the cleaning performance is consistent. A Note to Dreame (and Roborock): To Dreame: I am so impressed with this unit that I am looking to fully convert my smart home ecosystem. I currently still have two other Roborock units in my home that I am eager to replace. If you are willing to help me replace those remaining Roborock models, I would be more than happy to do a full unboxing and detailed comparison review to show exactly why your products are the superior choice. Money should go to companies that not only stand behind their products but their customers also. Roborock has proven they do neither. Dreame has won my business.

This is my 2nd Dreame that has unfortunately broken. My first one after about 3 months started saying the dirty water tank was full even when I just started running it. I went through the trouble shooting and it still didn't fix the issue. I got this model thinking since it was the better model and more expensive it would work better. I wanted to love this because the self cleaning option is amazing and I haven’t found that in other mop vacs but I had this one for about 3 months and the entire bottom plastic broke off. Another problem is the company is hard to communicate with and they will not just replace your broken unit, I had to find a box big enough ship my mop back To them to “repair it”. It’s been over a month and I still don’t have it back yet. It’s unfortunate because I did like this a lot when I had it but for it to basically break in half in a few months is unacceptable, especially for a $500 appliance.

Muy práctica y fácil de operar.