Willow 360 - Portable Breastfeeding Pump - Hands Free Breast Pump - The Only Portable Leak Proof Breast Pump - 7 Levels Hospital Grade Suction Resistance

After lots of research and YouTube videos, my options were Ellie and this. But I bought this because while working and pumping, it is really important to me that I have a leak-proof breast pump. But the more important thing is that it is sealed so no contact with the environment. I used this for three months while I was working, with no problems, no issues whatsoever. The first two weeks, the suction level was a bit intense but not hurting at all, then it was like nothing, I was not even feeling it. So, overall, I loved it!!

I watched a bunch of YouTube videos of how to put it together, do the flip and “latch” it. After watching the videos it was super easy to use but on my own I did struggle. But I love it. It doesn’t hurt. Once you get the hang of it, it is pretty simple to use. And the best part I can lay down and pump which is the entire reason I bought it. I definitely recommend. The only downside is buying the bags. I bought the container as well so I have choices but at night definitely using the bag. The Elvie is still going to be my work pump but this is my new home pump and I’m seriously in love. I’m writing this review laying down pumping right now.

Willow products are too expensive to work so poorly and then just all together stop working. When using the milk bags, they collect so much air in them that they say they're full halfway through pumping. I've then had to use double the amount of bags just to get through one pumping session. I went ahead and purchased the reusable containers. Which is rediculous that they don't come with the pump and instead have to be purchased seperately. It's also rediculous that the original pump only came with 24 milk bags, that's only 12 sessions and again I had to use double the bags for each session because they fill up with air, so I only got 6 pumping sessions out of the original purchase. They only send one charging cord, so you can only charge one pump at a time or purchase another cord seperately. The reusable milk containers are difficult to use and you cannot get them empty ever, they are such a weird design that milk will stay behind in them. I've turned them every which way to get them completely empty. They will never empty all of the way. You end up losing so much milk with leakage, spilling and not being able to ever empty the container all the way. The flanges can go in incorrectly without sealing properly and you have no way of knowing until milk starts leaking out of them. There are a ton of leakage and spilling issues with both the bags and the reusable container. The pump isn't very officiant, I was never able to fully empty out with pumping sessions using the willow. It hurts, I tried multiple flange sizes & repositioning, etc. Which I had to purchase seperately more flange sizes. And Finally, I received my order on October 14th had used the pump intermittently because it is so difficult to use & in the middle of the night on November 11th the left pump just stopped working. I reset it and followed all trouble shooting from the willow site, and nothing. So much money spent for the product to stop working less than 30 days of use. I will never spend another dollar on Willow products ever again.

Honestly this product feels like a scam. At best, this company nickel and dimes its customers for a lackluster product. At worst, it prays on tired mothers dreaming of more productive pumps with less parts to clean. I am deeply disappointed and would not recommend this product to anyone. I only gave 2 stars because the app interface is accurate and helpful. I ordered this pump against my lactation consultant’s advice. I was persuaded by the claims that it was “leakproof” and that there were only “two parts to clean.” Well, I failed to read the fine print and turns out that it’s only leakproof with two parts to clean if you pump into a disposable bag every time. I don’t want to pump into a disposable bag every time because I’m often giving the baby a bottle shortly after pumping. This was strike 1. This device is very expensive. You have to order the proper sized flange insert separately. And if you don’t want to use a disposable, single use bag, every time you pump, you have to order reusable containers SEPARATELY. That is going to set you back an additional $70. These containers also give you two more parts to clean. So if you ordered flange inserts you are up to 5. To add insult to injury, it only comes with one charger for two pumps!! You have to purchase another charger if you want to charge both at the same time. This nickel and diming is shameful. Strike 2. Now once you open the box you can’t return this thing, so I was already in deep before I realized there were no reusable cups or a second charger in the box. So I tried the pump with the bag. It is loud, big, and clunky. Thinking of the hundreds of dollars I just spent, I kept telling myself it would be worth it if it really didn’t leak and I got good output. I followed the instructions to the T, and, wouldn’t you know it, it leaked from both the flange and the bottom! Strike 3. I still tried twice more, and today I tried with the reusable container. With the reusable container my output was a third of what it is normally. By Al z This was an expensive frustration that I didn’t need 3 months postpartum. Buy something else. My mommed pump was under $200 and works great.

I love this pump when it actually works. It’s comfortable, it’s quiet, I love the leakproof design, I was getting good output with it. The problem is I’ve had both original pumps and both replacement pumps (through the warranty) die on me in just over two months that I’ve owned them. The first one had an arm on the motor that wouldn’t retract. The replacement wouldn’t turn on anymore after I used it twice. The replacement for the replacement also bricked out on me after a week and a half. And now the second original pump won’t turn on, either. It’s frustrating to spend this much money and have only one working pump at a time almost the entire time I’ve had it. Especially since when it IS functioning it worked better than the momcozy m5 and the lansinoh discreet duo. Credit to the willow warranty team, they were awesome. But overall it isn’t worth the headache to wait another week or so for two more replacements that will probably die on me in another week. I’m so disappointed in this product.