Vertuo Plus Deluxe Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother

I am incredibly happy with this machine! It brews fantastic coffee—I go through the Melozio Boost and Roasted Hazelnut pods like crazy—and the crema it produces is always perfect. It's incredibly easy to use and looks great on the counter. The only feature I really wish it had out of the box was a dedicated hot water button, since I also like making tea and the occasional Americano. However, I actually found a really great workaround! If you just start the machine's cleaning process without a pod in it, it dispenses perfectly hot water. You just have to push the button again to stop the cycle once your mug is full. It’s a bit of a hack, but it works flawlessly for exactly what I need. If you're looking for a great espresso maker that can technically do plain hot water too, this is definitely the one to get!

This Nespresso machine has completely leveled up our morning coffee routine—honestly, it’s been life-changing. The espresso that comes out of this machine is rich, smooth, and absolutely delicious, easily café-quality at home. One of my favorite features is the milk frother. It heats and froths the milk at the same time, and if you time it right, it finishes perfectly as the coffee is done brewing. Having warm, perfectly frothed milk ready to pour right into your coffee is such a small thing, but it makes mornings feel effortless and elevated. I also love how customizable the machine is. You can adjust the larger coffee pods to brew as a shorter pour just by holding the button, which was a total game changer for me. I had purchased several coffee pods that I didn’t enjoy as much as the espresso pods, but being able to shorten the pour made them much more enjoyable—and the machine even remembers your preferred size for next time. If you’re on the fence, don’t be. This machine has transformed our coffee experience, saved us trips to coffee shops, and made every morning better.

Love the machine and the espresso it makes. Hate the design and functionality of the water vessel. It’s wobbly and the lid is way too tight to easily remove. It brews very fast and the milk frother works well. I would buy it again and overall very pleased with it…..until I have to refill the water container lol.

Fantastic machine. It has ruined our love of regular coffee. Our regular coffee maker is gathering dust and cobwebs. Well worth the money!

I was never one of those people who ran into the coffee shops for specialty coffee's - so I can't compare this Nespresso to that. But I can compare it to the nicer restaurants who served specialty coffee's and THIS Nespresso comes really close to that. Everything about it is easy - one touch operation, the water tank is large so you don't have to fill it all the time and the pod collection piece is a great plus - everything about it is simple/easy to use. The footprint is smaller/narrow with the ability to move the water tank around to suit your kitchen counter space. I loved that this one came with pods so I could determine what I'd be buying going forward. The coffee taste/texture is exceptional. This is exactly what I was looking for.

Makes a perfect cup of coffee, espresso and is super easy to use.

April 28, 2019 Review of Nespresso VertuoPlus Coffee and Espresso Maker by De'Longhi with Aeroccino, Grey PROS The coffee tastes better than starbucks or anywhere that makes it. It creates a frothy foam on the top of the coffee and really makes it an excellent cup. This is about 10x better than kureg as far as taste. Initial setup was easy out of the box. First cups were perfect and the machine made them without issue. CONS After about 2 months we have run into a few problems. The machine does not consistently work and continues to throw out the error code of "no water" or "water container empty" even when there is water in it. See the video for proof. After about 10-15 attempt it works and makes a cup. Luckily it doesn't reject the pod and it can be reused (even though it doesn't really even use it). Note this doesn't happen every time and usually it is the 2nd cup of the day that we end up fighting with the machine on. The other major complaint I have about this machine is precisely the way it tells you the error code. There is no display which code show a code. In stead you have to watch the flashing light and count how many red or green lights flash and how long they stay eliminated. Then you have to use the manual to look up the red/green code. Why can't you just have a $2 display that shows the status of the machine...WOW! What century are we in...lets make the error code reading as complicated at we can that way the user has to guess at the actual problem. Come on nespresso! Even a $5 calculator has a digital display. OK, back to the issue. As you can see on the video there is water in the carafe yet the machine continue to through an error. We are getting more and more frustrated by the cup. I will leave the rating at 3 stars but only because the coffee is so damn good.... when it does create a cup full. UPDATE 5/11/2019 Ok. Now we are going down to 1-star (from 3). The machine makes the first cup every morning just fine. The 2nd cup NEVER works. The "refill water" light flashing comes on after you press the button to start the 2nd cup. I called customer service at Amazon and because we are over the 30-day window (actually 35) Amazon won't take it back. They patch me into Nespresso hot-line and then Nespresso wants to troubleshoot the problem, all over again. After talking to two people at Nespresso and arguing over what the red flashing light means and actually reading the manual to the Nespresso person on the phone she finally agrees to "repair" the machine. At first she wanted to ONLY send an empty UPS box so the machine could be sent to be "repaired by a technician". She told me that process would take about 2-weeks. I told her that was unacceptable and I needed coffee. She reluctantly agreed to send a "loaner" machine that we could use while our machine is "being repaired". After an hour with her on the phone I was ready to give up. It was apparent she had a "protocol" that she had to follow in order to reduce the returns and get customers to give-up because their customer service process is too complicated or there is too much push-back from the representative. I'm overall very disappointed with Nespresso and wish I would have purchased the machine at the local target. At-least then I could just take it back or buy another one and then take this one back. Nespresso you need to whole-heartedly stand behind your product for greater than 35 days and not give your customers the run-around. Think about how many people I'm going to tell about my experience with your product and the poor customer service. Also, add a digital display to the machine, it can't cost more than a free calculator display. A real code to read instead of a flashing light to count flashes like morse code would REALLY help your customers AND your customer service representatives in troubleshooting the errors...DUHH!

Excellent product until it dies on you. I had to get a new one after one year. It looked really nice on my counter and made my mornings possible. I prefer the big tank to the small one so I don’t have to fill it as much. Always made a really good coffee. Not too loud. Easy to clean just buy the liquid cleaner and run the machine. Love that

Makes great coffee and espresso

This is the best coffee machine I’ve ever had. The colour is really nice and the coffee comes out great everytime. You can use any size nespresso pod which is a plus

Me encanta, me ahorro mucho tiempo por eso la compre además es hermosa, elegante, el café y el servisio de nexpreso es muy bueno. El espumador de leche también es lo más práctico y fácil de usar

Easy to use. Great foam.

Pleased with this purchase