Cooper & Hunter 15,000 BTU PTAC with Heating & Wireless Smart Kit

Great unit. Works so well. It's quiet and quickly brought the room to a chilly 72 degrees..

Works and cools great

Very happy with this unit. The cooling capacity is great. Our old wall units in our lobby started giving out after 26 years and this is a great replacement. I just order 2 more to replace other units.

Paid a lot of money for this to come this way. I purchased a wall-mounted air conditioner from Amazon, and although it initially worked, it stopped functioning after only two months. Amazon has declined to replace the unit because the 30-day return/replacement period has expired. As a result, I am now responsible for the full cost of an appliance that failed after a very short period of use. Unfortunately, I have also been unable to obtain assistance through the manufacturer’s warranty because I did not complete the required warranty registration. I am therefore left without a working air conditioner and without a replacement or warranty coverage, despite the unit failing after only two months.

Great unit, runs very quiet and cools as well if not better than the Amana we replaced. I would give this 5 stars but the remote and app are not good at all. The remote only works if you are literally within 4 feet of the unit. My plan was to mount the remote near the office entry but it won’t work even at 15 feet away from the unit. The app is very basic and no fine tuning at all. The app should teach energy usage among other things at this price point. Overall a good unit at less the cost of the Amana PTAC units. Hoping it last!

We had an old PTAC unit crap out on us in the middle of Summer in this 1940's house we just bought. No warranty & AC guys told us to just replace it. Bet. We got this C&H 15,000 BTU PTAC unit and it arrived in like 3 days. It slid right into the wall sleeve of the old one even though it was a different brand. Easy install. Immediately functioned without issue. We did also have to buy a wall adapter for the plug was an old incompatible one but it wasn't overly expensive. Instant relief from the smoldering heat. Super quiet. Remote works properly. We are definitely happy with our purchase.

Unit seems to work okay. The box looked like it bounced around on a freighter going through a hurricane and then delivered to a cargo truck that made it through a tornado and then finally got "dropped" off at my house. The condenser deflectors were mangled and the front cover is cracked on both top corners. The price was good so I hope it lasts and if it does not then I hope the warranty department is good.

Shipping was fast. Came 2 days early resulting in being left outside in rain for 2 days. Dried it out and found that the fan was dislodgec in shipping. Due to the significant weight and hassle with returning the item, dissaslembled and put the fan back in the bearing. Works great. Replaced a 12 year old unit and now the room is cooled properly. Seems to be as advertised. Not the sellers fault that shipping was not as expected. Would buy again, but make sure you are prepared for an early delivery. Will see how durable the unit is as the prior Aman unit lasted 12 years.