Weber Summit E-470 4-Burner Natural Gas Grill, Black

This purchase was a 'return to Weber' for us. A few years ago we bought another brand and it was a huge disappointment so now we are back to a Weber grill and couldn't be happier with this grill. The temperature control is excellent, the side 'stove' works great (frying fish outside is a blessing). My husband is happy about the fact that all parts can be replaced giving you lots of opportunity to maintain the grill for years. One note on assembly - we signed up to have someone come to assemble the grill but scheduling never worked out - two no shows. But the good news is that the assembly was quite easy and my husband ended up doing it himself. He does all of his own maintenance on the grill so he was familiar with the parts. Not sure how hard if you don't have experience. But scheduling was a problem if you need help. Bonus with this grill - the box is super sturdy with a thick plastic bottom. We put the plastic bit on top and turned it into a 'house' for a grandchildren and they are having a good time with it. It's so study they even climb on top. So don't recycle your box - haha - find some kids who will turn it into hours of fun.

Fantastic grill. This is my second Summit grill, and this one works as well as the last one. I have prepared entire meals on this grill including dessert. Standing Rib Roasts, Rotisserie Chicken, Cedar Planked Salmon, Grilled Tuna, and 2 inch thick Rib Steaks all done flawlessly. I don't think I would have tried many of the dishes I have prepared on a lower quality grill. I only hope this one lasts longer than my first Summit grill that unfortunately rusted through ( the stainless steel model) and just became unsafe to use. I was also disappointed with customer service or lack of it when I tried endlessly to contact Weber, just to be waiting on hold and no one picking up. Maybe that was during the Covid years and things are better now.

I'll start by saying that I've never written a review before, not my style. But this situation has me shaking my head. I ordered this grill through the Home and Garden club -Amazon Marketplace. The grill was not delivered on the date promised, arrived 2 days later. Almost a month for delivery, not the 5-7 days indicated originally. Really bad communication breakdown with delivery service, not the end of the world, but not what we've experienced in the past from Amazon. Finally get the grill! Delivery guys were pleasant and gone. It took over an hour to get everything out of the many boxes, and upon inspection we noted 2 damaged parts on the grill. Apparently, we should have had the delivery guys stand there while we inspected every part of the grill. Our mistake. We immediately sent an e-mail to Amazon. Their response requested pictures and an explanation, fine. Sent off another e-mail with pictures. Now is when it got interesting. The response read "There is no need to replace these damaged parts because it does not effect the performance of the grill"....WHAT? Really? We buy a $2000.00 grill and should just let it go because hey, your grill works, quit your whining!. Wow. Thats like a car salesman saying "I know the windows are missing in your new car , but it still drives doesn't it"? Amazon follows that by saying "usually they would call Weber and arrange for the parts to be delivered, but since this repair requires a technician, I now need to call Weber directly".They also indicate that "Weber will arrange for a technician to come out and repair the unit quickly and easily"....Great news! So, I call Weber. They will send parts in 7-10 days, but tell me that I will be repairing the grill as they don't usually send out a tech for these types of repairs! The service rep indicates that nearly the entire unit will have to be disassembled in order to fix one of the pieces. This thing weighs 250 lbs. and seems like its not an easy fix. I'm handy enough for a lot of home repairs, but this doesn't feel right. I buy a new grill, it comes damaged. I order new parts, I'm told that Weber will fix it. Now Weber doesn't want to send someone out as promised by Amazon. Seems like a real disconnect between Amazon and Weber. I end up calling Weber back and basically demanding that they take care of this as promised by Amazon, service rep says she will put in a request and we will have to wait and see if we get a tech to fix it. This all just seems so typical. When you are buying something they are so attentive, but when there is a problem, they try to snake out of doing the right thing, we are hopeful that Weber follows through and does the right thing. Love this grill, its amazing. Very disappointed with the repair situation.

First of all, I was a bit leery of the price. I'll admit this is a lot to spend on a grill. I read the reviews, I did my research and I must say I couldn't be happier. I've tried a bunch of other "high end" grills with name tags attached I'm sure you'd recognize. Nameplates that match quality products that we all grew up knowing. The construction on those grills was good enough generally to last one or maybe two seasons, but after investing upwards of $600 I expected a lot more. THIS grill is built to last. Comes pretty well assembled with all the important stuff in place. It takes about an hour or so to finish everything else up, and it's very well packaged. I went with the Amazon delivery service (just delivery not setup) because of the issues some other people had with delivery windows. I'm glad I did, even though we ended up paying tax, there were a couple of speed bumps in the delivery and Amazon Concierge handled it all beautifully. In short, I'm in love with this grill, you won't be disappointed.

This is an excellent grill, for the most part. However...making a $2K grill with plastic knobs is absolutely shameful. Two of my knobs have broken in two years.

Great appearance, ready to go in minutes, feed a crowd in short order. grease drain off and disposal is best design ever it all but eliminates the possibility of grease fires, heat distribution is uniform across the grill, temperature control is sensitive until you have become accustom to what heat the controls are capable of producing. Once familiar you con do good things like ribs, my family and neighbors favorite. This grill is design and constructed to serves without fail for many years, hence the ten year guarantee. I expect mine a natural gas model to last much longer and pass on to my grandson when I am no more.

I normally do not write reviews, as either I enjoy the product and do not take the time or the product was o.k. to sub-par and choose to work it out with the vendor if I have to. That being said, this grill is AMAZING! First off, once I set the temp I can forget it for indirect cooking. I have great temperature control and can get the high heat I need for searing steaks as well as slow and low if I choose to slow roast (although I do have a smoker for this). The grill has plenty of usable grilling area and the smoker box does well for a quick hit of smoke for steaks, chicken, fish, and kabobs. The grill rotisserie motor does it's job and spit roasting is a breeze! Because all of the important grill parts are stainless steel, cleaning the grill is a snap as well. I usually just get it to 550 degrees and brush the grates, but every 2 weeks clean the drip tray, and thoroughly clean the interior and exterior. When cleaning I almost feel as if I wouldn't have to clean the grill and it would still last at least through the 10 year warranty. The side burner works as expected....not over or underwhelmed by it, and there is ample storage for grilling accessories. This is my first Weber, and plan on adding another for a secondary outdoor kitchen. Worth the money, every cent. I would buy 500-600 grills and have to replace after 4-5 years. This one, I do not anticipate replacing in 20 if at all. I have included some dishes I or my wife have already made using this grill.

I finally "bit the bullet" and spent the money to get the best of the best lol. I've replaced 2 $850.00 Char-Broil in 6 years due to parts failures. I figured at least this grill is strong and has great parts support. Previously my experience with natural gas grills left me so-so as its super convenient to never run out of gas, but they never seemed to get as hot as their propane counterparts. Not so with this unit. At 55 degrees F, this grill fully turned up got to 700f within 10 minutes (maybe less) I'm very happy with that speed. Grilling has taken me a bit to adjust to as I've been with the infrared series from charbroil which doesn't have an open flame that "flares up" into the food. I'm adjusted to it now and appreciate the quality sear that o get with the grill and the special sear station. Pay the money and at least get a Weber of some sort. And don't be afraid of the natural gas option as long as you or a contractor can run your plumbing I'm happy

BBQ work good but 1 bottom caster arrived broken and there are 2 broken knobs for the grill. Tried calling for support, a couple times over 3 days, never got a response.