Giraffe Tools Retractable Garden Hose Reel 5/8" 90FT Auto Rewind Wall Mount

After years and years of trying many different hose reels and hose holders, I think we have finally found a good one. This hose reel is extremely heavy duty and holds a 100 foot hose, which we need to be able to reach our entire backyard and side yard. The only negative comment I have so far is the sprayer is 100% plastic and I’m not sure it’s going to last. But we shall see. We spent a lot more money on this hose and reel combination and any other we’ve bought in the past, but so far it looks like it’s worth it . For this price I think a good sprayer should either be included or not sent at all. Is it me cheap in the product if it does break in the first season like I’m guessing it might, but hopefully and maybe I’ll be wrong overall I recommend this product. I try to do as many reviews as possible For both good and bad products and this one I even took the time to take pictures and a video to share because those of you that spent a lot of time in your yard and need a good hose and reel. So far this is the best we’ve found yet it comes with a 5 foot hose to connect to the Spicket, so you could put your real up to 5 feet away from the Spicket And we have done that in this case because it’s a little bit large and I don’t want it in the way of people walking by on our pool deck. Check out the pics and video and if you’re looking for a hose and reel This is a good product so far .

This item replaced a Stanley retractable hose reel that broke after years of daily use. This one seems more substantially built, so I am optimistic that it will have a long life like the Stanley (which does not seem to be available any longer). I mounted this one on a brick wall and did not use the included hardware. Instead, I used 3” long 1/4” Tapcon masonry anchors and pre drilled 5/16” holes using a hammer drill. Very secure and avoided drilling even bigger holes for the questionable plastic anchor inserts that came with the unit. Plus, the 6.9” vertical spacing of the mounting holes would not have allowed me to stay entirely on the surface of the brick with the included inserts—I would have gotten into mortar joints top or bottom. The Tapcon solution put smaller holes entirely into brick. I will update over time, but everything works perfectly thus far. My wife loves it even though it takes more force to pull out the hose than our old reel. New versus old, and strong design, I think.

Nice item, but it has a tendency to bind up, or the belt comes off. I fixed it a few times, but eventually became unrepairable. Also, the wall-mount bracket isn't very sturdy.

No issues. Our back porch is really high off of the ground. My wife wanted a water hose for all of her plants on the back porch. So far this has been perfect for her. Easy for her to handle. Built very well.

After buying one of these hose reels and liking it, I bought about 9 months later. When I bought my first one, the reviews were higher. When buying the second one, I noticed they had trended downwards a bit. Well, it has been about 2.5 3 years of light use on my newer purchase and when I went to use it, water was pouring out of the bottom. Knowing it was out of warranty, I took it apart to see what was broken. Boy, is this thing designed to be disposable. The hose attaches to the reel with a plastic elbow (which had cracked). That elbow is secured to another plastic sleeve for the water inlet with a plastic c-clip. No standard, off-the-shelf parts here. And of course, not available from Giraffe Tools, either. Additionally, the hose is attached to the elbow using a compression fitting so you'd have to buy the entire hose for a failed plastic elbow. Using all plastic parts for the critical components does not make for a durable product. That, in and of itself, isn't a big deal if the product were designs it to be serviceable and replacement parts are available. That's not the case here. I contemplated ways to fix it until I noticed Costco sells an automatic reel which ADVERTISES it has a user-replaceable hose. It was longer and cheaper and is backed by a Costco lifetime warranty...I decided to cut my losses as it seems most hose reels on Amazon are a crap-shoot at least that's the picture I get from reading the reviews. TL;DR, It worked great...until it didn't. Important parts are all plastic. These parts are not standard items that can be purchased at a hardware store and are also not available from the company. For the price they're charging, I would look elsewhere. UPDATE: The first reel I bought kicked the bucket in the same fashion at about the 3.5 year mark. The only difference between the first and second reels I purchased was that the second one, which failed after 2.5 years was mounted outside whereas the first was mounted in my garage. I guess the indoor mounting prolonged the life by about a year...definitely avoid.

Exactly as described and easy to install and use. I love the convenience of the hose retracting.

This is a nice contraption, in the sense that it automatically swivels in the direction that you're pulling the hose, and that it reels in the hose when you're done using it. Unfortunately, though, when I turned on the water this spring, there was a massive leak (more like a gush) from the bottom of the unit. I am a VERY handy person, with just about every tool one could want, but my attempts to take it apart were in vain. I would have had to destroy the unit to do so. I've only had this hose reel for four seasons, and clearly I am going to have to replace it. The question is, is it worth the money, if I'm going to have to replace it every four years? I'm not sure about that.

I am revising my review to 5 stars as a result of the response and great support I received from Grace at Giraffe. She was genuinely concerned about my experience and the product quality. Products occasionally have minor flaws and when Grace took control of my order, she was great. I am now a very happy and satisfied customer. I will not hesitate to buy Giraffe products specifically because of their support and service. I bought this item on June 27, 2025 very excited to have an automatic retractable hose. I mounted it immediately and have used it every day until August 5 (9 DAYS AFTER THE 30 DAY WARRANTY) when the hose itself blew up like an anaconda that just ate 5 rats. 5 big bulges in the hose, and then it split and leaked uncontrollably. I filed a product quality issue with Giraffe, but they haven't even responded. BUYERS BE WARE!

Pas encore installé car acheté en fin de saison. Ce sera pour le printemps prochain. Le produit me semble solide. On verra à l'usage mais je suis satisfait de la qualité pour le moment.

Love it

We have just purchased a second Giraffe retractable hose for the other side of our home, as we are so impressed with the first one. We had a different retractor brand before and it always got stuck inside the case. The Giraffe was a little more expensive but has never let us down.

Came as advertised

Sometimes gets stuck when reeling in. It is fairly heavy so make sure what ever it is you have it attached to is strong and/or reinforced. It is a smaller gage hose but has lots of pressure. The spray nozzle works well, the auto reel works good other than Sometimes having to give it a little tug to get it to continue to roll in. It is very easy to install, also easy to take off the mount to bring in for storage.