Nespresso Vertuo Next Coffee Pod Machine White by De'Longhi

Brilliant value for this Nespresso coffee machine. Bought as a present for a friend who wanted one just like the one I already have.

pretty happy with it came in good condition and works good its a bit noisy but i dont think itll wake anyone up and the coffee samples that came with it are pretty good

I purchased the Nespresso Vertuo in May 2025 and have now returned it to Amazon as defective. Fortunately, Amazon offered a full refund. Would I recommend this machine? No. When it worked, it was excellent. Easy to use with a great selection of coffees. However, buying this machine is a real gamble. As many others have reported, these machines appear to suffer from numerous faults and a disappointingly short lifespan. I only took the risk because it was on offer and came with a large number of free pods. What is most disappointing is the complete lack of support from Nespresso. When the machine stopped working, I contacted their 'Coffee Specialist' customer support team. After a short video call, they confirmed the machine was faulty. They told me they could repair it if I sent it in, but this would take around 2–3 weeks. The alternative was to accept a pre-loved replacement, although they admitted they didn’t actually have any available. I ended the call by requesting a brand-new replacement as soon as possible. I then spoke to a second 'Coffee Specialist', who explained that because I bought the machine via the Nespresso Store on Amazon, their warranty does not cover issuing a new replacement. I would therefore need to go through Amazon for either a replacement or a refund. So, the faulty machine has gone back to Amazon, and I’ve purchased a different coffee machine, and it isn’t a Nespresso. I am now left with more than 40 Nespresso pods I recently ordered directly from Nespresso, which are now completely useless—unless I decide to get creative and hang them on my Christmas tree as baubles.

I bought this coffee machine after trying a friends Nespresso coffee and was impressed with the flavour. I also wanted to replace my aging Tassimo machine. What I like: - the large variety of coffee pods to buy - the ease to make a brew, lift the lid, drop the pod in, close and press the button - looks good from certain angles (a lot of boring black plastic from the side) - quieter than the Tassimo when operating - I got a deal including some sample pods and a free Nespresso milk frother which I had to apply for separately (does not come with the coffee machine) - double espressos are very good What I don’t like: - when you open the machine it drops the used pod into a storage bin on the side of the machine. When you empty this be careful as coffee dregs can tend to spill everywhere - as previously mentioned a lot of black plastic that does not look or feel premium - customer support when trying to get the milk frother was hit or miss - the milk frother itself looks good but you only get luke warm milk - don’t see the point in syncing the coffee machine to your wifi - sometimes slow to get going

Really love it. Fantastic quality coffee every time. Great variety of coffee pods available. Easy to use machine and mobile app seems adequate.

Superb new design of machine Big improvement of previous models, so much quieter

Great

Thank goodness! my last one gave up after a long time

Handhabung nicht perfekt War bei Anlieferung total verdreckt musste sie zuerst reinigen, habe zum ersten Mal von Nespresso so eine schlechte Maschine bekommen, bin total enttäuscht werde mit überlegen nochmal eine Nespresso zu kaufen mfg Bernd Rothmund

I never received the 12 x welcome capsules.

Me parece UNA VERGUENZA que lo vendan en España con un enchufe del Reino Unido ( de 3 patillas ) y no lo avisen. Intentaré buscar un adaptador y si no lo encuentro, haré la devolución....