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Customer Support

Desert Online General Trading LLC

Dubai, United Arab Emirates

MAIDeSITe

Q: How do I contact your customer service? And why are amazing telling me to wait when you say you’ll send it the same day?

I have same issue as well. I called amazon 3 times, at the first they told they are waiting special courier as it’s a heavy item. At the second they promised to dispatch between 24-48 hours. At third they offered me a refund ans told that items are shipping from seller not amazon. I don’t believe that they have this item anymore! Sadly this was only 3 stage available on amazon, I wish I didn’t order it.

Q: I ordered 2 of the 3 stage desks on the 20/04/2021 , however they have still not been shipped. Are the desks in stock & who is shipping them?

Dear friend, Thank you for your support of our brand! Our current desk frame orders are mainly shipped by Amazon. You can provide your order number to our customer service, and we will arrange to ship the goods to you on the same day! If you have any other questions, please feel free to contact, thank you! Sincerely, MAIDESITE CUSTOMER SERVICE TEAM

Q: how long does it take to have the item shipped? I see my order is in pending dates from days now..

Dear friend, Orders are shipped by Amazon logistics, usually 1-3 working days will be sent out, choose urgent service, will be sent out the next day! If you want to arrive quickly, you can contact our customer service and we will ship the goods from the local warehouse in the UK! If you have any other questions, please feel free to contact, thank you! Sincerely, MAIDESITE OFFICE TEAM

Q: Could you confirm if you have this item in stock? This is the second time I try to order this product but it never gets dispachted. Amazon won't help.

Dear Customer This product of ours is still in stock. You can send screenshots that cannot be purchased at the time of purchase and send them to our customer service, and we will help you solve the problem! Best regards Maidesite Office

Product ID: 225195424

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Details

Brand
MAIDeSITe
Product dimensions
125D x 180W x
Colour
Black
Style
Industrial
Base material
Carbon Steel
Top material type
Carbon Steel

⚡32mm/s dual motor speed

📏62-125cm height range

🔋4 memory presets + USB charging

Frequently Bought Together

MAIDeSITe Height Adjustable Electric Standing Desk Frame Dual Motor Heavy Duty Steel Stand up Desk with Automatic Memory Smart Keyboard (3 Stage|Dual Motor, Black) T2 Pro Plus

No Drill to Desk Cable Management Tray, Cable Racks Under Desk Cable Organizer for Wire Management, Sturdy Metal Cable Tray Basket for Office and Home Standing Desk-2Pack

MAIDeSITe Table Top,Desktop for Height Adjustable Electric Standing Desk,160 * 80 * 2.5 cm

Description

⚙️ Elevate your workspace, elevate your life — the future of standing desks is here!

POWER MEETS SILENCE - Dual motors deliver rapid 32mm/s height changes with whisper-quiet operation under 45dB.
EXPAND YOUR WORKSPACE - Extendable width from 100 to 180cm fits desktops up to 220cm wide for ultimate flexibility.
CUSTOM FIT FOR EVERY PRO - 3-stage frame adjusts from 62 to 125cm, perfect for all heights and work styles.
BUILT TO LAST BUILT FOR YOU - Heavy-duty carbon steel frame tested over 20,000 cycles ensures stability and durability for years.
SMART CONTROL AT YOUR FINGERTIPS - 4 memory keys, sit-stand reminders, USB charging, and child safety lock combine convenience and safety.

The MAIDeSITe T2 Pro Plus is a heavy-duty, height-adjustable electric standing desk frame featuring a robust 3-stage carbon steel design. It offers a wide height range (62-125cm) and extendable width (100-180cm) to fit various desktop sizes. Powered by dual motors, it ensures fast (32mm/s) and quiet (<45dB) adjustments. The smart control panel includes 4 memory presets, sit-stand reminders, USB charging, and child safety lock, making it a versatile and durable solution for a healthier, ergonomic workspace.

Specifications

Brand	MAIDeSITe
Model Number	T2 Pro Plus
Colour	Black
Product Dimensions	125 x 180 x 125 cm; 29 kg
Material	Carbon steel
Special Features	Adjustable, Electric, Ergonomic
Item Weight	29 kg

Have a Question? See What Others Asked

How do I contact your customer service? And why are amazing telling me to wait when you say you’ll send it the same day?

I ordered 2 of the 3 stage desks on the 20/04/2021 , however they have still not been shipped. Are the desks in stock & who is shipping them?

how long does it take to have the item shipped? I see my order is in pending dates from days now..

Could you confirm if you have this item in stock? This is the second time I try to order this product but it never gets dispachted. Amazon won't help.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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₩2275972

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15 dayswithout membership

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TrustScore 4.5 | 7,300+ reviews