Samsung Galaxy Note 20 Ultra 5G, 128GB, Mystic Bronze - Unlocked (Renewed)

I'm writing this review on the phone. What is there to say? Honestly is the perfect phone. It literally does everything, still even in 2026. It comes with 128gb internal storage space, which isn't really enough but... you can out a micro SD card in it like I did. I have a 1 tb micro SD card in it. Works perfectly. I haven't tried it yet but I might upgrade to a 2tb micro SD. The only issue is the camera (which is an amazing freaking camera) sometimes it loses focus and I have to tap it to make it refocus. It's the only reason I have to upgrade to a new Samsung s22,23,24 or 25 ultra. Honestly, aside from the camera issue, it's a perfect phone. I've read the camera issue can be solved by replacing the main camera. Otherwise the camera works great and the amount of clear detail I get with photos and video is amazing. I really only have good things to say about this phone which is now a 6 year old phone.

I ordered over the past year 3 Phones from this exact same listing (same Color Bronze). The Problem is, that they are sold by independant refurbisher they all claim to be "SM-N986U1" = Factory unlocked Phones US Market. The first one I ordered in June2023 for my Cousin that was travelling and her Note9 broke down. The Phone was sold by "ELECTRONIC DEALS" . Wonderful Phone all is working great. As it was such a wonderful experience I thought I order one for myseld as a Backup in case my original European Note 20 Ultra would break down one day... This came 2 weeks later sold by "WirelessGlobe" again absoluetly amazing Condition and all worked. But when I ordered one this December 2023 again, the phone was sold by "HUMAN TECH". Again looked in perfect excellent condition. BUT I was unable to add an eSIM, regular SIM was no problem (So there was no SIM Lock!). As it turns out after contacting Samsung US - Support and them asking for the IMEI number, the Phone was actually built as a AT&T variant (SM-N986U and not U1) and was SIM-Locked once but now unlocked. Unfortuantely deep down in the system somehow eSIM was still locked and there is nothing that they can do about that, although the Phone About Screen has clearly mentioned the SM-N986U1, it was unusable with a eSim. So be careful when you even get a beatiful phone, and today you don't need eSIM maybe in the future you are travelling and then you find out you can't add eSIM... so test within the Return Window from Amazon if eSIM is working!!! In my case whn scanning QR Code of E-Sim it would just loop back to intital screen in SIM Manger. After upgrading to last Firmware, when clicking add eSIM I would only get the 4 Dots circling forever and nothing would happen. So beware of Sellers probably masking a SM-N986U unlocked AT&T Version as a Factory unlocked U1... Unfortunately NOT THE SAME!!! Attched picture1 shows in the older firmware the Scan eSIM is coming up, but will loop back to attached picture 2. After Firmware Upgrade it loops from the beginning. And in case you're asking if manually add the String, same thing loops back to picture 2.

Unfortunately I did not have a good experience with this Amazon seller. The phone was not unlocked as the seller claimed in the description. Also the phone was not a refurbished phone. Upon booting the phone it was not fully charged, where it already had an account on the phone. The seller claimed the phone was unlocked, however, the phone booted with t-mobile software and was not factory reset. This prompted me to reach out to Samsung to confirm if the phone was unlocked or not where I was told by the rep after providing the IMEI information that the phone is locked to T-mobile carrier. I next contacted t-mobile and the rep stated that the phone is not eligible to be unlocked, which rendered the phone unusable. This ordeal has been a huge inconvenience due to the fact I spent money on the phone with guarantee it would be unlocked and working. The seller had responsibility to ensure the phone was wiped of all previous user data, as well as ensuring the phone was not restricted to any carrier. If so, I would not be writing my review to warn others. I should not have had to go through so many hoops to confirm the validity of the phone when the phone should have been in the 'unlocked condition' as described on Amazon. I am recommending that AMAZON put in place a system that requires the SELLER to verify that the phone is unlocked by loading IMEI info before we as the CUSTOMER complete the purchase to prevent this from reoccurring. I have reached out to the seller to resolve this issue and have sent the phone back to receive a full refund. This experience has made me question Amazon's standards in regards to electronics where I do not have confidence or faith in purchasing any phone that is claimed to be unlocked from its Amazon sellers. Not until Amazon can guarantee that sellers will be true to their listings. In addition, the seller should be more mindful and considerate of the phones they are selling to people as we are spending real money and trusting that they will send us a phone that works and is truly unlocked with no restrictions as described. Please be aware of the risks you are taking when purchasing a "refurbished" or "renewed" phone from Amazon as you may not recieve the item as it is described on Amazon.

Great phone, but it isn't compatible with most Verizon apps like Call Filter and Visual Voicemail. If you're looking for a phone for someone that doesn't need those things, like a small child, then this would be the phone for them. You're better off getting a newer Samsung with an S pen. The response time for the S pen is actually really good. Photos are great, just remember to take off the "protective" sheet that comes with it so they're not blurry from the factory/third party cover. My specific Rose Gold/Pink Gold phone doesn't overheat. Battery life is a little less vs the Samsung Ultra 5G, but is manageable. Fingerprint recognition is excellent. Registered one print in a little less than a minute.

I was extremely nervous at first with buying a Phone off Amazon. I can honestly say that I don’t regret it. The Phone came in great shape No scratches, no dents, or anything wrong with the phone. The Phone powers on perfectly fine. It is unlocked. It also came with a charging block and the charger as well .

I just upgraded to my 2nd Amazon renewed phone. I replaced my 7 year old phone with another Samsung Galaxy Note phone and it seems that it will be another good ride. I went for this Galaxy Note 20 Ultra because it was the last year for a memory card, 12 gigs of ram over my 6 gig Note 9 and another year when the cameras were improved. My seller had upgraded the operating system to Android 13 from Android 10. It arrived quickly and perfectly with a fast charge chord, a blue tooth programmed S pen and a screen protector was already applied. My Note 9 was still goodt for being 2018 and I expect this one will be just as good. This one is listed as a gaming phone and perhaps that is why it was hard to get one. No glitches with this phone and what a shock going from 4g and 6 gigs to this powerful 12 gig phone. The fingerprint was easy to program and Android 13 has many different bells and whistles over the earlier phone. I have always used my S pen and they don't always get checked when refurbished so I appreciate this seller. The power is such that the phone really did not heat up while the other phone was transferred over. The camera is not the latest but it is a big upgrade in picture quality from my earlier phone and with a card, i have lots of room for pix. I did get a sturdy case cover as that let my other phone survive many falls and bounces. There is a reason people still like and buy these elderly phones. Their designs still work, they had extras for their time and they are a good bargain. I thank Amazon and the seller "Chubby" for several more years.

Seemed in good condition when I bought it. But it has consistently had an issue where I press the button to turn on the screen and it doesn't turn on. Sometimes if I swipe up it will still unlock but it is annoying to have to mess with it to get it to turn on. This model also has an issue where dirt gets inside on the selfie camera, which then requires having someone open it and clean it out or living with black spots on your pics. I personally don't like the selfie camera being in the screen, they were attempting to make the screen feel bigger but it causes swiping down from the top to not function as well as it did on my Note 9. This phone may be technically more advanced but the Note 9 was better, if it hadn't died I'd still be using it.

I luv my Note 20 Ultra phone. I will definitely be buying from them again. I didn't see any scratches or blemishes of any kind. If there was they were too small to notice. The phone looked brand new. I purchased it on 01/18/26 and waited until I had used it for awhile before leaving a review. I have a new S25 Ultra, but I'm a Note fan. It's so hard to try and weed out sellers that say "original Samsung", but send you something else. Unfortunately I had found one that sold me a cheap knock-off then didn't want to give me a full refund. I will save you the time by telling you to order from this seller!

Excelente, perfecto y muy buen teléfono, pero eso ya lo sabemos del modelo como tal no? El encio fue rápido, el artículo llega solo con cargador y su cable y nada más. En buen estado, casi perfecto, Excelente diría yo. Lo recomiendo totalmente y sin falla alguna.

قمت بشراء الجهاز not ultra 20 لكن للأسف مو صح كلامكم وما في مصداقية الجهاز not 20 بس مو الترا والبطارية مختربه الجهاز صار فيه نفخه من جهة البطارية والان الجهاز ما يشتغل ساعة ويرجع يبند وما زلت احاول أتواصل مع البائع لكن لا جدوى وما حد يرد علينا ولله عيب

El celular que me enviaron tiene muy mal la cámara, se distorsiona mucho al querer tomar una foto. Y tiene mala calidad. Lo compre a mi hija y tardó en abrirlo de su caja y usarlo. Y pasó el mes perdiendo la opcion de devolverlo. Ni hablar. Pero no vuelvo a comprar reacondicionado.

Muy buena oferta y hasta hoy a casi un mes, ninguna falla, estoy muy satisfecha con la compra. Gracias Amazon

Compré el artículo como Reacondicionado Excelente y llegó con una marca en la pantalla que se ve a un metro de distancia. La descripción de un artículo reacondicionado excelente dice que sin marcas visibles a más de 30 cm. No pude devolverlo porque era para un regalo y no me daba tiempo. Por lo demás el aparato se ve en muy buenas condiciones solo con un poco e goma de más en las juntas de los botones, que espero con el uso se vaya eliminando.