Question 1

What happens when the "free trial" subscription ends?  do i lose features??  if so, what features?  and can i just put a micro sd in and be fine??

Accepted Answer

DON'T ACTIVATE THE TRIAL or you will lose the ability to record when it ends!
I added an Arlo Ultra camera to my existing setup (3 Pro cameras and Base VMB4500). Everything worked great for 2 or 3 months. It was recording on my hub and I could play all 4 cameras back on my iPad or iPhone using the Arlo App. Then I got curious and activated the "Free Trial" on the Ultra. I Didn't get enough benefits to continue with the subscription, so I let it lapse. That is when my Arlo Ultra stopped recording to my local storage and no matter what I tried, I cannot get it back to the way it worked before initiating the trial. At least it hasn't killed my older cameras. But this is an evil business model.

Question 2

Arlo Ultra 2 is dual channel between 2.4G and 5G?

Accepted Answer

The Arlo Ultra 2 has a dual-band WiFi. It can switch between 2.4 GHz and 5 GHz WiFi, depending on how far it is from the Arlo SmartHub or base station. This allows for optimized camera performance by balancing connectivity range and bandwidth.

Question 3

what's inside the box？ How many charge cables in the box? Whats the length?

Accepted Answer

The Arlo Ultra 2 2-camera kit comes with the following:
- 2 Arlo Ultra 2 Cameras
- 2 Rechargeable Batteries
- 1 Magnetic charging cable (8 ft.)
- 1 Magnetic wall mount & Screw kit
- 1 Screw mount (long one) & Screw kit
- 1 Smarthub
- 1 Ethernet Cable
- 1 Power Adapter
- 1 Quick start guide
- 1 Video monitoring decal

You can purchase an extra 8 ft Indoor Magnetic Cable (VMA5000C) or a 25 ft Outdoor Magnetic Charging Cable (VMA5600C).

Question 4

I'm planning to use this on my mobile van conversion. Could I still see the cameras if I don't have internet?

Accepted Answer

No (must have internet connection) - in my test as of  11/14/2020 (Arlo iPhone app version 2.21; Camera: firmware: 1.070.50.6_231_6e7e184; hardware: H10; base ultra 2: firmware: 1.16.3.4_744_c289687; hardware: VMB5000r5; ). Without internet connection to base VMB5000 my Arlo App in iPhone cannot see cameras and cannot access local storage (micro SDXC card) via local wifi.

ASIN	B08HRSWY37
Alert Type	Motion Only
Antenna Location	Outdoor Security
Are Batteries Required	Yes
Best Sellers Rank	#483 in Home Security Systems #531 in Bullet Surveillance Cameras
Brand	Arlo
Built-In Media	Camera Body, Battery Pack
Color	Black
Compatible Devices	Smartphone
Connectivity Protocol	Ethernet, Wi-Fi
Connectivity Technology	Wi-Fi Connection. Working broadband connection with at least 2Mbps upload speed
Control Method	Voice
Controller Type	Amazon Alexa, Vera
Customer Reviews	3.8 3.8 out of 5 stars (1,490)
Field Of View	180 Degrees
Form Factor	Dome
Indoor Outdoor Usage	Outdoor
Installation Type	Wall Mount
Item Dimensions	4 x 5 x 3 inches
Item Type Name	2 Cameras
Item Weight	988 Grams
Manufacturer	Arlo
Manufacturer Warranty Description	1 year manufacturer
Model Name	Ultra 2 Spotlight Camera
Model Number	VMS5240B-200NAs
Mount Type	Wall Mount
Night Vision	Night Color
Number of Channels	2
Number of Items	1
Other Special Features of the Product	2-Way Audio, Built In Light, Motion Sensor, Night Vision, Noise Reduction, Time-Lapse, Weather Proof
Power Source	Battery Powered
Room Type	Bedroom, Kitchen, Living Room, Nursery, Office
Specific Uses For Product	Surveillance
UPC	193108141932
Unit Count	1.0 Count
Video Capture Format	MP4
Video Capture Resolution	1080p
Viewing Angle	180 Degrees
Voltage	5 Volts
Water Resistance Level	Water Resistant
Waterproof Rating	IP65
Wattage	10 watts
Wireless Technology	Wi-Fi

Ultra Security Outdoor Camera 4K HDR (2nd Gen, 2020 Release) + SmartHub, Battery Power, Emergency Response, AI Event Captions, 1-Month Trial of Secure Plan, 180° Field of View, 2 Cam, Black

Details

Details

Description

Specifications

Common Questions