Question 1

Two of my bands broke while I was using them. Is this typical of the product?

Accepted Answer

Hi Fran,

Tim DePuy, CEO of SmarterLife Products, here. Thanks for your question. No, this is not typical and indicates a defect in the bands that broke. Our policy is to replace any defective product immediately, which we will do in your case.  Unfortunately, Amazon doesn't share customer contact information (email address, phone number, mailing address) to its sellers, so we cannot simply ship out a replacement set as we'd like to. So, please contact our Customer Experience Department at (844) 880-4100 so we can arrange shipment. We apologize for the inconvenience caused by the defective bands that were included in the set you received, but we will make it right... guaranteed.

Question 2

About how far do the bands stretch? I.e., If they start at about 12 inches, how long can they get when stretched?

Accepted Answer

Hi Carla B. Tim DePuy here from SmarterLife Products. Good question. Each band can stretch to about twice their length, so about 24 inches. I hope this answer has been helpful.

Question 3

Do these roll when using? I've used other resistance bands that gather and bunch on my legs making them really difficult and uncomfortable to use.

Accepted Answer

Hi Ellen R. Tim DePuy, CEO of SmarterLife Products, here. An excellent question. The short answer is, "No, they do not roll". The longer answer: These bands are designed to be wider -- a full 3 1/2 inches wide. This is 3/4 to a full inch wider than most resistance loop bands. The extra wide width makes them resistant to folding or bunching. Now, having said that, you need to use these bands as instructed (included in the box) and always be sure that the bands are lying flat on your skin or clothing with no part of it folded or overlapping on itself. If you do this, these bands will never roll, gather or bunch. I hope this answer is helpful.

Question 4

Latex free would indicate no rubber. What are these made of?

Accepted Answer

according to their website: www.smarterlifeproducts.com they are made of "Made of non-toxic Thermoplastic Elastomer (TPE) - TPE materials are highly-elastic and durable, as well as ECO-FRIENDLY - requires less energy to produce, minimizes waste products & is recyclable (unlike latex, rubber) - Bands are free of latex, PVC, glues and Phthalates".

ASIN	B019NU05HU
Additional Features	Anti-Snap
Best Sellers Rank	#26,795 in Sports & Outdoors ( See Top 100 in Sports & Outdoors ) #303 in Resistance Bands
Brand Name	SmarterLife Products
Color	Green, Purple, Red, Yellow, Blue
Customer Reviews	4.5 4.5 out of 5 stars (2,517)
Included Components	Instruction Manual
Item Dimensions L x W	12"L x 3.25"W
Item Thickness	0.3 inches
Item Weight	7.2 ounces
Manufacturer	SmarterLife Products LLC
Manufacturer Part Number	SLP-RB201
Material Type	Thermoplastic Elastomer (TPE)
Model Name	SmarterLife Resistance Bands
Model Number	SLP-RB201
Number of Resistance Levels	5
Recommended Uses For Product	Workout
Sport Type	Exercise & Fitness
Style Name	Loop Bands
Tension Supported	Light to Extra-Heavy
UPC	722512467637
Unit Count	7.2 Ounce
Warranty Description	Fully guaranteed with our no questions asked, money back guarantee.

SmarterLife Resistance Bands Set of 5 Extra Wide Latex-Free Exercise Bands

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