Check the starter wire is not touching any part of the heater . If it is just move it away . I have used a piece of string to stop it touching and now works fine .

will this work with Butane?

Probably just need correct regulator for the gas bottle.

Our patio heater will not transfer from the pilot valve to the main valve.

Not sure what that means however if your meaning it won’t ignite I had to move the cable inside as it was shorting out. Once moved it ignited after a couple of minutes. The manufacturer provided a diagram and directions on how to make the fix.

Constantly turns off after 10/15 mins any comman faults

This issue is not related to the unit directly. During these colder times, the gas bottle is not producing the required gas at the rate that it should (gas is in a liquid form). This causes the bottle to freeze up and subsequently cut the flow of gas. Please see link below for a detailed explanation: https://www.elgas.com.au/blog/2084-can-and-does-propane-freeze-does-lpg-freeze We recommend a thermal cover for the gas bottle which we found resolved the issue. Alternatively, you can run the unit on a lower heat setting.

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REALGLOW Bullet Gas Patio Heater 13kW - Outdoor, Stainless Steel Finish

REALGLOW Bullet Gas Patio Heater 13kW - Outdoor, Stainless Steel Finish

Product ID: 264555769

Details

Brand
REALGLOW
Colour
Stainless
Form factor
Bullet
Indoor/Outdoor usage
Outdoor
Special feature
Safety Switch

🔥13kW powerful heat output

🛞Smooth rolling caster wheels for portability

🛡️Safety tip-over switch & flame safeguard

₩2049521

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Description

🔥 Elevate your outdoor evenings with sleek, safe, and powerful warmth!

EFFORTLESS MOBILITY - Compact design paired with smooth caster wheels lets you easily move and store your heater wherever you need it.
SAFETY FIRST ALWAYS - Built-in tip-over shutoff and flame safeguard system ensure worry-free warmth during every gathering.
SLEEK INDUSTRIAL STYLE - Brushed stainless steel finish adds a modern, professional edge to your outdoor space that impresses guests.
YEAR ROUND OUTDOOR COMFORT - Powerful 13kW radiant heat with adjustable low/high settings keeps your patio cozy no matter the season.
QUICK SETUP MORE TIME TO CHILL - Assembles in just 30 minutes with included hose and regulator—get your outdoor vibe going fast.

The REALGLOW Bullet Gas Patio Heater delivers a robust 13kW radiant heat output with adjustable settings, perfect for year-round outdoor use. Featuring a compact, portable design with caster wheels, it’s easy to move and store. Safety is prioritized with a tip-over switch and flame safeguard system. The heater boasts a stylish brushed stainless steel finish and quick 30-minute assembly, compatible with standard propane cylinders (not included). Ideal for patios, decks, and gardens, it combines professional-grade performance with modern aesthetics.

Specifications

ASIN	B08GCVQNC2
Best Sellers Rank	14,017 in Garden ( See Top 100 in Garden ) 18 in Patio Heaters
Brand Name	REALGLOW
Colour	Stainless Steel Without Outdoor Cover
Country of Origin	China
Customer Reviews	4.4 4.4 out of 5 stars (105)
Form Factor	Bullet
Fuel Type	Propane
Heat Output	13000 Watts
Heating Element	Radiant
Heating Method	Radiant
Indoor Outdoor Usage	Outdoor
Item Highlight	Table or Floor Standing Gas Patio Heater, Easy Ignition, Commercial Outdoor Heater for Garden and Patio Heating
Item Weight	10 Kilograms
Manufacturer	REALGLOW
Mounting Type	Floor Mount
Number of Speeds	2
Power Source	Gas Powered
Recommended Uses For Product	Patio
Room Type	outdoor
Special Features	Safety Tip-Over Switch, Flame Safe-Guard System, Push-Button Ignition, Adjustable Heat Settings
UPC	716053086099

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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₩2049521

Duties & taxes included

In stock

Sold byAmazon South KoreaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Korea.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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