High Sierra Freewheel Wheeled Laptop Backpack, True Navy, 20.5 x 13.5 x 8-Inch

I finally used it for my trip and it's excellent! easy to roll and fits required dimensions. It holds al lot and has good organization and pockets. It a quality product, strongly constructed and comfortable backpack. It's going to be with me for a lot of years. You can push a lot of stuff in the main compartment and it's full side zippers make it easy to unpack.

Update 2 June 10, 2016: The handle came yesterday and it turned out to be a little harder to replace than I was hoping for. The assembly was riveted in which is easy to remove (drill it out), but difficult to replicate. I went, instead for 2 bolts and nylon locking nuts. It works and I'm VERY HAPPY! Update, June 6, 2016: I just got off the phone with High Sierra's customer service and had a GREAT experience. I chose not to email them because I like talking with people in these instances and I was able to give him the information right then and there (and another reviewer had problems doing it via email). Anyway, apparently my son leaves the telescoping handle up as school, something heavy fell on the bag and the handle bent (would have been no problem if he'd collapsed the handle like he was supposed to). I didn't think the handle looked replaceable, but upon further inspection, it did. So I called the warranty and repair dept (1-888-368-1304) hoping to BUY a new handle since this was my kid's fault, not a warranty issue. After verifying the model and if a handle is available, they're sending one out, no charge!!! Hopefully it's only one screw holding the handle in as it looks. All this took a grand total of 10 minutes. I'll update as soon as the handle comes in in 3-5 business days :) Oh, and my 2 10-year olds have used these bags for 2 school years and the bags are almost in perfect condition and hold A LOT. This was the first review, from May 2015. One school year in and this bag still looks close to new. Everything still works well. I bought two of them for my 3rd grade twins and have NOT let them roll them through the sand or grass- only over pavement (to protect the wheels). I also told them how to treat the handle by not spinning it around to face another direction- they need to walk it around carefully. One child had to be told a few times not to try and ride the handle like a horse .... I did all of this warning because I pick them up every day and see the abuse kids put on these roll-arounds. Then I hear the parents talk about how one brand or another doesn't last. I figured that these looked tough and I like the reviews so I tried them out- but I instilled those rules because I want these to last for 3-4 years. I'd buy them again, but I hope I won't have to for a while :)

Update on this three years after original purchase: This is, without a doubt, the best purchase I ever made. Literally every time I use this, I think to myself, "I LOVE this backpack!" For three years I have dragged this around with me all over New York city, up and down subway stairs, over-packed with gig items (including a small speaker), with clothes and makeup for auditions; props and costumes for shows, books, binders, etc. There's even a nice outside pocket for an umbrella, water bottle or travel mug. I've taken it on air trips and it holds my laptop and a bunch of gear and fits neatly down the narrow aisles of every plane I've ridden. Incredibly light, no wear on zippers or on the telescoping handle. Now I've moved to Atlanta and I use it for quick trip grocery shopping (I walk) and it holds at least two (or 3) bags of groceries. The wheels are incredibly sturdy, the bag still looks like new. I've uploaded pictures so you can see how good this still looks and, believe me, i have not coddled this bag. There's a bit of wear on the wheels but it still works smoothly. This is an AWESOME product! THANK YOU HIGH SIERRA! Original review: I did a lot of comparing before purchasing this rolling backpack. I needed something that could withstand the streets of New York, be light weight enough to carry up subway stairs and also fit down the aisle of a plane. This bag is perfect. The wheels are wide and seem to be super durable. it is light, yet protects my laptop very well. There are multiple pockets which let me carry everything from office supplies to groceries to makeup (I'm an actor, hence the running around Manhattan). The handle is strong, and when it goes down it immediately locks to carry the bag down steps. It goes through the turnstile at the subway. It turns and moves freely. I'm very happy with this.

This is a replacement for the one I bought on November 4, 2024. Previously I had bought ~$300 rolling bags of some type for my work bag and they would last three to four years. Usually the wheels would fail; my loaded work bag is 27 pounds. This time I thought I'd try this one because it had a really useful layout and the sections opened wider than most I had looked at. The zippers seemed a little light weight and the wheels were still a concern. But, at this price, I thought I'd give it a shot. And I am glad I did. It has held up well for the 97 weeks I have used it. The zippers held up very well, but, alas, the wheels are starting to grind a bit. Rather than wait to be walking down a hall and have all the ball bearings roll out across the floor, I decided to preemptively replace it. The bag itself is amazing. The handle has remained rigid and extends and collapses cleanly just as if it was new. The zippers never even showed any wear despite the load on them. I never used the straps, but I really liked how they tucked away and never got snagged on anything while pulling the bag everywhere. It is a little light on padding on the bottom for the laptop pocket, but two hiking socks across the bottom of the bag were a simple fix. It is roomy and has nice pickets. The handle has not shown any signs of failure despite the weight of the loaded bag. If the bag had roller blade wheels or were easily replaceable I would give it five stars. For the price, this is a great bag. So good I bought one to replace the first.

I wanted to wait until the end of the school year before writing a review. My child loved this backpack! And it held up very well. It did start to come apart at the bottom near the wheels by the end of the school year. The fabric was tearing apart. However, it held on all year and was stuffed with not only a computer, headphones, and a supply case box, but also large workbooks. I recommend. I will note that the wheeling feature was not used as often. We did not have any issues with the handles or wheels. We did add reflective tape for the dark mornings walking through the school parking lot.

This bag is great. Here are my thoughts. I'm a wildland firefighter who, when she goes on western fire details, has to take 2 larger roller duffle style bags. I always carried an extra backpack for my mini starlink, 14 inch laptop, IPAD, jacket, handheld radio and other stuff like toiletries, chargers, reading glasses and such. With the addition of the mini starlink my backpack was becoming heavy. I purchased this backpack roller bag so that I could carry everything on my back until I checked my 2 bags and this left my hands free to roll the bag, saving my back. PROS: it holds everything I need it to. I love that the third zipper zips all of the way down on both sides. The bag, empty, is not that heavy. You don't feel the wheels on your back when carrying it on your back. Wheels roll smoothly. Has 1 bottle holder on the side (I wish it had 2). CONS: it's kinda difficult to get the backpack straps put away. There is no velcro strap cover (like other bags) that folds down to help remove the straps. I wish there were 2 bottle holders, one on each side. I wish the middle zipper opened the whole way so you could get into the middle pouch better. Maybe put a small, open pouch on the front to drop a cell phone/passport in. I'm also hoping it will fit under the seat on an airplane, it looks like it may. All in all, this bag meets my needs.

I bought this a few months ago after I came down with a long-term foot injury, and I was really struggling to get my book load around in the building where I teach. A regular shoulder bag just made me unstable, so I started looking around for a rolling backpack to start carrying my things in. I needed something big enough to accommodate binders, books, pen and pencil pouches, glue sticks...all the things I need for teaching my little guys. I also needed it durable enough to last tons of zippings and unzippings, being tossed into my car and hauled out, handle being extended and retracted hundreds of times, and wheels durable and reliable enough to go over carpets, brick, graveled parking lots...even some grass. (And it had to be super kid-proof, since all my students think pulling teacher's bag is the best privilege ever. :)) THIS DOES IT ALL! I was SO thrilled. The handle wasn't kid length like I worried it might be since I'm 5-7" and didn't want to be hunching over. It telescopes up nicely to an adult's height. I don't very often wear it as a backpack since I'm wearing an orthopedic walking boot and I'm not sure I'd feel stable with all that weight on my back, but the straps have been super comfy whenever I have worn it, and the handle doesn't bang against my head when it's retracted (I wondered if it would) because it zips neatly away in the handle pouch on top. Somebody really thought these features through! I also LOVE that it has three compartments to separate and help organize my stuff! And all three are very roomy. The wheels have been GREAT, and have handled the sidewalks, carpets, graveled parking lots, and even the small sections of grass I've hauled the bag across with no problem at all. The shoulder straps CAN tuck away inside a back pouch when you're not using it as a backpack, which is wonderful, but since I occasionally use this as a backpack, it just seemed easier to leave the straps out instead of unclipping them and tucking them into the pouch, and then pulling them back out and re-clipping the straps. The drawback to that is, there's quite a bit of length in the adjustable straps, and they kept dragging and getting caught up in the wheels. So I had to get creative and tie the extra length of the backpack straps around the shoulder straps so they didn't drag and get caught up in the wheels, but that's totally easy to manage by knotting the ends around the cushioned backpack straps. If you rarely use this as a backpack, just tuck the straps neatly away in the pouch and you'll be fine. The zippers are all super heavy duty, as are the zipper pulls, and I don't fear they'll be breaking anytime soon. And the green color is FABULOUS!!!! Even my teenage daughters oohed and ahhed over it! DEFINITELY the best backpack choice I've ever made. I love this thing!!!

This backpack has an appearance that more closely resembles a good quality traditional backpack rather than a roller back pack. The handle hides away when not in use, and extends easily with the touch of a button. The sturdy aluminum handle and high quality wheels make it easy to maneuver this steady backpack. There are plenty of pockets, including an inner padded sleeve for a laptop computer. I tried it with a sixteen inch computer with an extended battery pack, and it wouldn't fit. Most typical laptops shouldn't be a problem, though. There's an ample sized middle pocket in addition to the ones pictured, and a side pocket that could accommodate a large water bottle. Less obvious is the pouch on the back that lets you tuck the straps into it, so they don't drag on the floor. It keeps the elegant appearance when the wheels are in use. Overall, it does everything I need. If you have a larger laptop, it's more likely to fit if its outside isn't too much larger than the screen dimensions. The tag on the bag lists a limited lifetime warranty with a footnote that it's good for only five years for roller packs, so read it carefully. UPDATE: After 15 months, the handle and arm came off during normal use. The company changed its warranty procedure. Instead of sending the product to them, I had to reply to an email by attaching a photo of the damage and of the UPC tag, and answering one simple question: what happened? The rep said all I needed to say was that "it just came off." They wanted a copy of the receipt, which is easy to get from Amazon's purchase history. And they wanted to know my address. I can't see how it would be possible to process a warranty claim with any less information, so I'd say the experience was "as easy as possible." I will update this review again only if I don't get the replacement promptly without any hassle. I still consider it worthy of four stars, given that I'll get at least five years out of it, and my son will be off to college by the time the warranty ends. I probably replaced backpacks in the past every 15 months or so due to normal wear and tear, so this is still a bargain. UPDATE 2: After filling out the request, I got a reply nine days later. They asked me to let them know my top four choices for replacement, and now they want even more photos of tags, as well as a photo of the bag with a 3" x 5" hole cut in it. Perhaps they don't get the concept, but if they show me four replacements and let me pick one, then I'm making a choice. If they get to pick one for me, that means it's not my choice. Considering they only make one model of roller backpack, are they telling me that they have the right to send something completely different? That's not what the warranty says. It says they will repair or replace it. I'm not about to destroy a backpack until they assure me that they will honor the warranty, so I wrote back to them. I got a canned response saying it will take up to 12 days to get back to me. Even if they sent out a replacement immediately, it would still be a poor way to honor the warranty given the amount of time it takes. But what do they expect my son to carry his books in in the interim until the replacement arrives? They already have a photo showing the handle broken off and know it's destroyed. Update 3: I'm lowering my rating to two stars. I got a response five days later saying I would hear back within a few business days. So far I haven't heard back. It's been 19 days from the last update, meaning 24 days since my email to them, and 36 days since my original contact. I'm not saying that's how long the process took. I'm saying that's how long the process has taken up to the time of this update and I'm still waiting to hear back. Update 4: It's been a while since I last updated this, so I don't remember exact time frames, but I did eventually get a free replacement that has worked fine ever since, and held up well. At this point, I'd give the backpack itself at least four stars, but the service much less. They did come through and I think that anybody who needs a replacement will get one, but it was more of a hassle than it should have been.

Finally a well balanced roll on backpack that does not topple. Has enough pockets and pockets within pockets to quickly throw in and retreive your stuff when travelling thru airport.

I've used this product for 10 yrs now . Bought the second recently. And it's one of the best travel bag I must say . It's handy in the airports .. as it's a trolley and backpack . Especially with kids . I manage to carry 2 days cloths aswell just in case the checkin goes missing . It's sturdy and the pull up backpack handle is a very good option as it helps in hurried aircraft exits and if we need to climb up to the aircraft etc.. It's priced a bit high . But the quality is very good. Also want to make a note . Please bring out more colours and sell it in retail s as the traveller s are increasing . Worth the buy!

It too heavy for my 10 yo boy..when need to climb stairs make it worst..

Excelent quality

Me gusto mucho la tela, el diseño, varios compartimentos, muy amplia y el carrito de muy buena calidad, el precio es justo, el Colór me hubiera gustado de un azul más oscuro, fuera de eso súper recomendable