CLICK nGO CNG 2 Bucket Loader for ATV

The day I got it the latch that holds the bucket in place bounced off while I was moving (scooping stuff). The bucket hyper-flexed forward and it severely bent the cross-arm on the frame. So now it doesn't dump. I reached out to the seller a month ago asking for a replacement for the arm only. They said they will reach out to the maker and get back to me. When I checked in last week they said that they are still waiting. If they redesign the product so the bucket can't let loose and essential trash the frame OR you are extremely careful to make sure the latch doesn't bounce loose this is worth it. My issue is this: I had rigged up a plow (different manufacturer and frame) I had with a 1'x3' piece of aluminum at the base to work like a bucket before "upgrading" to this. It worked well. Because the bucket can't dump I now have essentially the same thing but I'm out $1,200. If they don't replace the part under warranty I'll probably take it to a local metal shop and see if they can bend the cross member back in place.

One of the brackets is welded on crooked and it doesn't fit the plow bracket I already have mounted to my ATV so now I have to fabricate things to make it work properly. There should be clear dimensions where it mounts. I may not have bought it had there been. This mount position is 10.5 inches bigger than my plow mount.