When i am using my portal to talk to others, my voice echos back to me from the people's portal that i am talking with. how do i stop this?

Unlike using a headset mic, when you talk through portal, you are using far-field mic(s) to pick up your voice. with far field voice, TV sound also gets picked and send over to your friends. Same happens on your friends side, and what does his TV outputs? Whatever you just said. This is the reason why you hear echo of your own voice while you are talking. The echo you heard actually traveled from your end to the other end and back. To reduce this you need something called AEC (Acoustic Echo Cancellation), my guess is either this is not included in portal, or not as good as it needs to be.

A puck is a battery of sorts. The puck can be used to get power to the Portal.

How do you interact with it?

You interact with Portal TV using the remote (provided) or with the Portal app after you’ve set up your device.

Does this have the digital photos like the older portal?

Yes, when not in use and if your Portal TV is on the device will display photos. You can add albums as well from the Portal app that display on your TV. It’s really great to see your photos on a big screen especially during parties and events at home.

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Facebook Meta Portal Go - Portable Smart Video Calling 10” Touch Screen with Battery

Product ID: 386997251

Details

Brand
Facebook
Colour
Gray
Material
Plastic
Number of batteries
2 Lithium Ion
Telephone type
Cordless

🎤Smart Sound with room-filling audio

📱10-inch HD touchscreen

🔋10-hour battery life

₩762784

Duties & taxes included

In stock

Sold byAmazon South KoreaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Korea.

Secure transaction

Description

📞 Stay connected, stay mobile — video calls that move with you!

PRIVACY FIRST - Easily disable camera/mic or slide the lens cover for total peace of mind
FREEDOM TO ROAM - Integrated handle + long-lasting battery for seamless room-to-room calls
SMART CAMERA MAGIC - Auto-pan & zoom keeps you perfectly framed, even on the move
EFFORTLESS CONNECTION - Works with Messenger & WhatsApp—call anyone, anywhere, no Meta Portal needed
IMMERSIVE AUDIO EXPERIENCE - High-fidelity speaker doubles as a portable Bluetooth sound system

The Facebook Meta Portal Go is a portable 10-inch smart video calling device featuring a rechargeable battery for up to 10 hours of use, an integrated handle for easy mobility, and a smart camera that auto-adjusts to keep you in frame. Compatible with Messenger and WhatsApp, it enables seamless calls even to non-Meta users. Its high-fidelity speaker delivers rich sound, doubling as a Bluetooth speaker, while privacy controls let you disable the camera and microphone or cover the lens. Ideal for professionals seeking flexible, high-quality video communication anywhere at home.

Specifications

ASIN	B09FYH2511
Answering System Type	Digital
Brand	Facebook
Built-In Media	Charging Puck
Color	Gray
Colour	Gray
Compatible Devices	Smartphone, Computer, Bluetooth Speaker
Conference Call Capability	basic
Customer Reviews	4.3 out of 5 stars 1,248 Reviews
Dialer Type	Manual Dialer
Enclosure Material	Plastic
Is there Caller ID	No
Item Dimensions	7.9 x 25.7 x 17.4 centimeters
Item Type Name	Smart Display
Item Weight	1.4 kg
Manufacturer	Facebook Technologies, LLC
Material	Plastic
Mfr Part Number	899-00129-01
Model Number	899-00129-01
Multiline Operation	Single-Line Operation
Number of Batteries	2 Lithium Ion batteries required.
Number of Items	1
Number of batteries	2 Lithium Ion batteries required.
Power Source	Battery Powered
Power source	Battery Powered
Recording Capacity	15 Minutes
Telephone Type	Cordless
Telephone type	Cordless
UPC	810387031098
Unit Count	1 Count

Reviews

N**N

US product provided

US plug provided. Needed a UK. Needs to state US product.

20.04.2023

R**E

Does not work in Australia without adaptors

Despite purchasing through Amazon Australia it was not made sufficiently clear that it was coming from USA with American connections. Consequently it could not be used in Australia without my son going out to buy adaptors. Apparently Australia are not geared up for portal yet so this needs to be taken into account if purchasing before leaving the UK. Once installed and working however the connection is excellent.

20.02.2022

S**E

Don't buy this product in India, FB haven't provide service in India. Charging port not working.

After a month of product use, my feedback : Please don't buy this product from India, Facebook haven't provide warranty in india. After a month of use, portal not getting charged up and i'm unable to get service on this. Seller is import this product from USA and they don't want to help on this. Now my product is scrap, i have to spend again 12K for charger. This product in india is waste of money. Seller is also fraud, no where in product description mentioned as imported product. My urged to everyone, don't buy this product in India. After 2 weeks of use product review: I liked this product, Facebook made this product for there internal apps. You can talk using FB messenger & whatsapp, it's really good features. I gifted portal Go to my Mom and we easily connects with my mom from UK. It's really amazing gift and my 9yr kid also liked FB apps feature as there're lots of different character's option used in our face, also Story time and magic feature. The product which received, it's imported from USA as usb c type power connector is for USA electric board. So, I have to purchase converter for this. Price wise really expensive, but feature wise really awesome. You can feel amazing experience when do Video call. I liked it's Smart Camera feature, easily tracked my mom within room and it's really good for aged person, who don't know about technology and how to make herself in a frame. Speaker and mic is really feel good quality, easily catch voice anywhere in the room even noise cancellation also mind-blowing. Also, we can easily move this product anywhere in whole house without charger. Overall, i'm really satisfied. It's fit my purpose, after long time can connect my mom because she not able to operate smart phone properly and also less than 15k china made smart phone not reliable at all.

28.01.2022

C**7

Connecting with my children and grandchildren

This device is amazing since my grandchildren. They love carrying around the portable one and showing me things in different rooms. The interactive activities like reading and the different filters are so much fun. My youngest is 2 and loves pushing the red button unfortunately that hangs us up. Wish they had a lock to prevent this.

26.12.2024

M**A

Very useful

I'm loving my Porto. Using mostly for calls and listening music. Very ,very happy such a shame that they're discontinued it.

9.01.2024

J**N

Portal Go

Un excelente producto para videollamadas sin depender del celular. Lo malo es que ya lo descontinuaron

21.07.2025

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

₩762784

Duties & taxes included

In stock

Sold byAmazon South KoreaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Korea.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

View all Trustpilot reviews