Troubleshooting steps for a scale that won't turn on

*Replace batteries with reliable brand, replace entire set at once-don't mix old and new *Install batteries-don't mix up positive and negative poles *Check for rust in battery compartment, clean before trying again *Ensure all connections are secure

Precautions for product use

*If the screen displays "LO," please replace battery within 3 days *Remove batteries if not in use for a long time *It isn‘t advised to keep the scale in an extremely humid environment for a long time *The minimum weight to wake up the scale is 5-7kg

To ensure accurate weight measurement

Place scale on a flat/hard surface Check scale legs/pads for obstructions or damage that affect balance Keep your weight centered directly above the scale as much as possible Wait for auto-shutoff(about15 sec)before measuring again Avoid moving scale

1.Reset the scale by removing one battery for 5 seconds and reinserting it back into the battery compartment 2.Step on the scale with one foot until the scale display lights up. Then step off and wait for the screen to display “CAL”

Can't connect to bluetooth / Not syncing with the App

1.Open the app. Under the "Home" section, select the top right "+", select "Body Fat Scale/Weight Scale" 2.Step one foot on the scale surface to wake it up. When the scale model number shows up (begins with "ES/R-A"), click the "+" next to it

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

RENPHO Smart Scale for Body Weight, Tempered Glass Bathroom Digital Scale with BMI, Body Fat, Bluetooth Fitness Equipment Sync with Apps Accurate for Weight Loss, Home Use, 400 lbs – Elis 1

Product ID: 39358876

Details

Brand
RENPHO
Color
Black
Display Type
LED
Recommended Uses For Product
Adults Animals
Special Feature
Auto Shut Off

📊13 body metrics tracked

📱Bluetooth app sync

🛡️Tempered glass durability

₩88025

Duties & taxes included

In stock

Sold byAmazon South KoreaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Korea.

Secure transaction

Description

⚖️ Elevate your wellness game with data-driven precision!

PRECISION YOU CAN TRUST - Advanced sensors and 0.2 lb accuracy ensure reliable readings every time, supporting up to 400 lbs.
FAMILY FRIENDLY INCLUSIVE - Supports unlimited users with Baby Mode for infants and pets—perfect for the whole household.
SEAMLESS FITNESS INTEGRATION - Effortlessly sync your data with top apps like Apple Health, Fitbit, and Samsung Health via Bluetooth.
AWARD WINNING MEDIA APPROVED - Trusted by 20M+ users and featured on Today Show, Yahoo! Health, and PCMag for professional-grade accuracy.
COMPREHENSIVE HEALTH DASHBOARD - Track 13 essential body metrics including BMI, body fat, and bone mass for a full health snapshot.

The RENPHO Smart Scale combines sleek tempered glass design with advanced sensor technology to deliver precise body weight and 13 key health metrics. Bluetooth connectivity syncs effortlessly with major fitness apps, empowering users to monitor progress and stay motivated. Designed for families and fitness enthusiasts alike, it supports multiple users and tracks infants or pets. Trusted by millions and recognized by leading media, this scale is a must-have for anyone serious about holistic health management.

Specifications

ASIN	B01N1UX8RW
Battery Type	Disposable AAA
Best Sellers Rank	#1,634 in Health & Household ( See Top 100 in Health & Household ) #3 in Digital Bathroom Scales
Brand Name	RENPHO
Color	Black
Customer Reviews	4.6 4.6 out of 5 stars (336,248)
Display Type	LED
EU Spare Part Availability Duration	1 Years
Form Factor	Modern
Global Trade Identification Number	00768390264852, 04897122200014
Included Components	1 x Renpho digital bathroom scale, 1 x User Manual, 2 x AAA Batteries
Item Weight	1.25 Kilograms
Manufacturer	Renpho
Material Type	Tempered Glass
Measurement Type	Digital
Model	ES-CS20M
Part Number	ES-CS20M
Readout Accuracy	0.2 Pounds
Recommended Uses For Product	Adults, Animals, Fitness, Weight loss
Room Type	Bathroom
Special Features	Auto Shut Off, Backlit Display, Body Fat, Bone Mass, Precision Balanced
UPC	768390264852 768390265019 601549422355
Unit Count	1.0 Count
Weigh Scale Type	Floor Scale
Weight Capacity Maximum	180 Kilograms

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

₩88025

Duties & taxes included

In stock

Sold byAmazon South KoreaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Korea.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

View all Trustpilot reviews