CARPET ONE Smart Carpet Cleaner Machine, Lightweight Carpet Shampooer and Portable Upholstery Cleaner with LED Display, Pet Carpet Cleaner with Spot Cleaner

After owning a floor cleaner for over a year, this was next on my wish list. We had a puppy and now two kittens plus 3 little boys with a new home. With lots of allergies from pet dander, you can imagine how much cleaning I do. I had another brand carpet cleaner to remove potty accidents from the pets and while at same time potty training my youngest. The carpet was quickly destroyed. To add fuel to the fire, my old carpet cleaner wasn't doing a very good job. Cleaning the dirt bucket was a pain, the vacuum would wreak with urine and leak constantly. It was a nightmare. This one my husband and I put it to a test, we used uv light to inspect the house(boy were we surprised the old cleaner didn't fully remove the stains from our previous puppy). Then we used this Tineco Carpet one pro smart carpet cleaner and we were blown away. No stains were left behind after checking with uv light. I love how easy it is to move it around the house, doesn't take a lot of energy out of me, especially after a bad accident that causes a lot of pain to move my shoulder and arm. Although, carrying it up and down the stairs my husband helps. I am a huge fan of the technology portion, how well it dries the carpet and senses when it hits 100% or 25% or 50%. There is 3 different modes, regular, max(my favorite!!) Or dry. I love the reminders when it's time to add clean water with tineco cleaner(2 cups of the solution with water) or when it's time to clean the nasty, dirty water. The dirty water became a fascinating thing for my boys to see how dirty the water is which equates to how dirty our carpet was. Not to mention my middle son and I breathe much better, my husband is raving about how nice our house smells now(thanks to Tineco solution). It's very easy to connect to Tineco application. You can adjust the volume through the app. You can also change the language to German, Spanish, French, and English if you prefer something different. It would be great to see in Russian, Ukrainian and few other languages that are a lot more common. But not a deal breaker. It also comes with a cord to clean the staircase or couches/upholstery. Super convenient, however it doesn't come with a storage bag to keep the used cord or accessories. Instead on instructions it's asking me to place it in a shipping plastic bag. Could use improvement on that part.

Wirecutter definitely has this one wrong. We purchased this unit in January 2024 following Wirecutter's recommendation and used it three or four times to clean a single room's wall-to-wall carpet. When it worked, it did a decent job extracting dirt, pet hair (not picked up by our vacuum), and pet smells from the carpet. Not as well as a professional cleaner but good enough. If cleaned meticulously after each use, I expected it would last for a while (it’s not a Bissell Big Green Machine but I didn’t expect it to be in that level of greatness). Alas, the unit stopped working and the nightmare began. I followed the same steps as before, but the on/off switch was not working. I contacted customer service - on the phone at first but then via email (we're now well over 20 messages into this experience) - and after they determined that I had a valid warranty claim, I had to disassemble and pack the unit (note to buyers: keep original box and packing materials or you'll end up spending your own money to repack it when the inevitable warranty claim happens) and take it to a UPS location. A few weeks went by and we received the “repaired” unit. (1) the handle was so badly damaged that it needed to be replaced, and (2) even with the new handle the unit still did not work. As an aside, we were told the handle was damaged during shipping but after opening the box I couldn’t see how that was even possible given how the individual components were packed. Contacted customer service again and was asked for a video to show the malfunction (a fair request but an additional investment of time) and now… “Following our assessment of the issue with your machine, we have determined that a repair is necessary…” Please indicate your acceptance of the repair plan and we’ll send the 19 steps you need to follow to return it to us. Also, our repair facility is being upgraded so it’ll take longer. May the odds be ever in your favor. Another aside, I think the customer service function is not manned by real humans but instead is AI. It’s all scripted, AI is incrementally almost free for the company, and one of AI's main goals is to make it really hard for buyers to resolve issues in a favorable way. We’ll continue following the rules – they have our $500, we have no other option, and who knows how this saga will end; I will report back to you, my faithful review readers – but I’m preparing myself for disappointment similar in feeling to the end of my first high school romantic relationship and will no longer use Wirecutter for any recommendations over $25 (pre-tariff prices). Run, do not walk, away from this appliance unless you’re into fiscal masochism or like disposable appliances.

We only have a few carpeted rooms in our house, so it's impractical/not cost effective to have a professional carpet cleaning done. As such, I purchased this machine as a way to keep things clean ourselves. Having used Bissel cleaners in the past, I have to say I'm super impressed with this Tineco in terms of ease of use and the feedback from the machine during the process (red for dirty areas, blue when the carpet is clean). The #1 one thing that won me over, though, is the drying feature. Game changer! The worst part of cleaning your carpets is waiting around for them to dry (or getting wet socks as you tip toe across the room 😁). While the carpets weren't completely dry after using this feature, I'd say they were 75% there, which made the overall dry time significantly shorter. There are less expensive machines out there, but as with anything you get what you pay for. Happy we made the investment here.

Best Capet shampooer I ever owned

سيئة جدا وغير مطابقه للوصف، ماتنشف السجاد ابدا ويحتاج له اكثر من يوم عشان ينشف. الفرشة ناعمة ماتنظف كويس. وغير كذا، الكرتون جاني وفيه شقوق من الجوانب

This is worth buying as it has cleaned a ketchup stain on the carpet easily. Solution comes inside.

Fantastic product for cRpet cleaning. self cleaning feature is best

Ordered brand new vaccum , first day open came out to defective. I returned seller on gave me refund less than half. Never buy anything from this seller. Bad seller. I bought many products from Amazon. This seller accusing me I am kind of customer who use the product and return back. I hardly use the vacuum for 10 mins it was defective and return immediately.