SCHLAGE BE499WB CAM 619 Encode Plus Smart WiFi Deadbolt Lock, Satin Nickel

Connected to the app and HomeKit. Manually locking and the app worked as well as Alexa and codes. Even had it locked to my Ring doorbell. After a couple days no codes would work and after talking to Tech Support who was responsive they said it was toast. Ordered the replacement and will be here in a day. Hopefully get a good one this time. *** Update*** Had the lock fail but the company was Excellent and shipped a replacement lock to me within a couple days and all is well. The new lock is working perfectly and can't say enough about the quality after service.

It worked for 6 months - bought it in Feb 2025. Now the touchscreen will randomly not work and i have to remove the battery pack and reinsert to get it working. No warning as to when it will fail. My previous Schalge touchscreen lasted more than 10 years. Total disappointment as the return period is over and no warranty from Amazon. I just saw other 1 star reviews who have the same problem. AMAZON should respond to this.

I received the Schlage smart lock and installed immediately. The installation went well and the pairing with the Schlage iPhone app with my phone went well as well. When I tried pairing the Schlage lock with Apple HomeKit is when my problems started. After several hours of troubling shooting as to why it would not pair with Apple HomeKit that I realised that the issue was that Amazon sent me the wrong Schlage dead bolt. As you can see on my video the box had to barcodes, one for the Schlage wifi (non HomeKit version) & one for the Schlage Encode Plus which is the one I ordered. If you are looking for a non HomeKit version then this smart lock is for you. My problem was with Amazon, they have placed 2 seperate barcodes on the box. I have contacted Amazon and they have agreed to send me a replacement unit. I'm just hopping the replacement unit is the real deal & I don't have the same issue. I will update this review once the replacement unit is installed. Update: After receiving the correct Schlage encode plus with HomeKit support that I paid for and tested the unit- works as advertised very happy.

The lock looks elegant and feels premium quality. It uses NFC to set up on the iPhone Home App, making the setup process easy and error-free. I thought the lock uses WiFi for connection but my router-connected device list doesn't list the lock, making me feel the lock is offline. However, everything still works well. So I searched it up online and realized that it uses Thread for HomeKit integration YAY! I have Eve products for home automation and the Eve app shows the lock under the Thread network. Additionally, the Home Key express mode works like a charm!

I've been looking for a relatively tiny, smart phone operatable, no extra drilling, tough enough, no extra devices like door bell, hub or camera, just a reliable simple to use real LOCK, and this is the one. My front door is a little different from most regular doors, there are windows on the left and right side of it, so no way for me to use long screws, and its faceplate is round, most locks are rectangle, although some brands do have round option, but I have to contact their customer support to get one, that means I have to wait couple of more days to have the job done, I don't like it. Some brands have fancy functions like chimes, hub, camera, fingerprint or even AI feature, they really attracted my eyes, but after carefully research, you either have to buy additional accessories separately, or you have to buy memory card etc. to enjoy the full features. And, I found some fancy locks are made by plastic!! Why bother to install a fancy plastic lock that anyone could kick in?? What's the point to buy a lock in the first place? Then I read a lot of comments of each different lock, I love high-tech stuff too, but many buyers said their camera didn't work after couple of months, or the lock won't connect to its hub and memory card couldn't store videos, or fingerprint doesn't recognize anymore, or the rechargable battery drains fast... I just need a lock, a lock that can let us in and out easily while prevent someone who's not invited from showing up in my house, and it should comes with a physical key just in case something goes wrong, basically that's all I want - and if a lock that can lock/unlock with a smartphone that'd be even better. This Schlage Encode+ Smart Lock has it all, it comes with square and round faceplates and it supoort wifi, I can use my iPhone as a key to lock/unlock the door, no need to put additional devices in place to have the lock fully functional, and it's tiny (at least it looks like a lock) with beautiful looking. Speaking of looking, some locks with fancy functions are really big, I understand when putting camera, doorbell, fingerprint altogether would need a bigger case, but it really looks ugly... it's like sticking a frying pan or brick onto your door, plus some fancy locks are made of plastic or thin aluminum alloy, a screw driver would totally remove the lock in seconds. Anyways, there might be better locks in the market, but they don't fit my door. This Schlage lock meets all my demands, I have to go for it although its price is higher. Conclusion: less fancy stuff, less power consumption and less opportunity to mulfunction. Do not misguided by fancy functions, we are looking for a reliable lock after all.