Question 1

Can the drying rack be raised with clothes on it?

Accepted Answer

Yes, sure! Thank you. Sara /foxydry

Question 2

I got the ceiling mounted rack i very concern mount it on the drywall ceiling.  can anyone in the us that own this rack give me some advice.

Accepted Answer

I installed this into new construction and put wood in the framing behind the drywall where the unit would be mounted.  I was lucky enough to plan ahead but I understand that's not the norm.  My advice is to mount it using the biggest toggle bolt you can find.  Don't use a plastic anchor.  I mean the metal ones that spring open or flip open once on the inside of the drywall.  A single 3/16 machine screw with spring leaf toggle bolt has a weight capacity of about 85-90 pounds each.  You would be using 4 of them. The foxydry unit is less that 33 pounds so that plus the weight of clothing hanging should be ok so long as your drywall is in good shape.  you can also find larger versions.  Just make sure you put a big washer on that machine screw before your send in into the ceiling so the foxydry unit catches.  The worst case scenario is cutting open the ceiling at the two ends of the foxydry unit, attach wood in between your framing so you can screw into it, then replace the drywall and mounting the unit that way.  I think the right anchor will work just fine but if your handy enough you can reinforce the ceiling with wood.

Question 3

I just purchased this in the us - i assume it’s good for us voltage as all the reviews seem to be from europe?

Accepted Answer

Yes, it is. If you buy from US you'll receive the 110V version. Thank you for your question. Sara / Foxydry

Question 4

we had a power outage for about 3 hours and now my dryer is not working, won't move and lights not working, is there some kind of reset button?

Accepted Answer

The remote control might be disconnected to the unit. So you should follow the registration of the remote code to the main unit again. Disconnect power, reconnect to power and during the bips sounds press ones light button and keep up button pressed until you'll hear 3 short sounds, This confirms the remote is reconnected to the unit and everything should now work. If not working please write to our support   e-mail address to foxydry. Thank you Sara/Foxydry

ASIN	B00VE7COZM
Best Sellers Rank	196,006 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 525 in Clothes Drying Racks
Brand Name	foxydry
Colour	Grey
Country Of Origin	Italy
Customer Reviews	4.6 4.6 out of 5 stars (610)
Included Components	Dowels and screws for installation
Item Dimensions D x W x H	57D x 122W x 30H centimetres
Item Type Name	Wall and ceiling laundry rack
Item Weight	30.86 Pounds
Manufacturer	foxydry
Manufacturer Part Number	AIR
Manufacturer Warranty Description	2 years.
Material Type	Aluminium
Model Number	Foxydry Air 120
Mounting Type	Ceiling Mount
Recommended Uses For Product	Clothing
Size	48 inches
Special Features	Indoor
Unit Count	1.0 count
Weight Capacity Maximum	35 Kilograms

foxydry Air, Ceiling clothes drying rack, ceiling mounted retractable remote-controlled clothesline, electrical drying rack in aluminium and steel, 122x57x30 cm / 48x22.4x11.8 in

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