Question 1

How long does it remain cold? This was asked already, with all giving positive answers, but there are dozens of people who say it only lasts 5-15 min

Accepted Answer

10 minutes at best.  Trying to ice my knee and have to use a wrap to hold it against my knee.  Begins to lose it's coldness about 5 minutes in.  Definitely looking to get a longer lasting one.  A 20 minute icing is needed.

Question 2

Is "proprietary gel" non-toxic? I have found that all ice packs leak eventually, and don't want toxic chemicals in my freezer or on my skin.

Accepted Answer

I have had this ice pack in XL since 2018  it has been frozen many times, but mostly I keep it in a mini fridge in my room and use it for when my husband or I have migraines. It stays cold for a really long time. Folded in half, it has a really nice weight to it and, unfolded, it’s large enough to wrap around my head. It has never started leaking. I actually just ordered another one so my husband and I would both have one. I definitely recommend the larger size as it does stay cold much longer than the smaller size (hours).

Question 3

What is the warranty? I've had two out of the three ice pack I've owned leak. How do you stand by your product?

Accepted Answer

Charlie,Thanks very much for your inquiry. I see based on your comment to Christopher's post that you are just inquiring about the warranty. To be honest, I thought you had problems with our product as well! I'm glad to hear you are just wondering about the warranty. We certainly stand by our product and believe FlexiKold to be the best gel cold pack on the market. We rarely have heard of our product leaking as the gel is enclosed in a sturdy, vinyl exterior. However, if you run into any issues with your cold pack, we would be happy to take care of you. Simply contact us with your issue and we will make it right. If you have any other questions or comments, please do not hesitate to ask. I'm here everyday from 9-5 EST.Happy Holidays!Best,Pat D. of NatraCure

Question 4

Is this only intended for cold. Im a massage therapist and I have a towel warmer, can I just roll this up and throw it?.

Accepted Answer

Ludah,Thanks for your question! Unfortunately, the FlexiKold line is only designed for cold therapy. Please do not hesitate to contact us with any additional questions.Sincerely,Pat D. of NatraCure

ASIN	B008A6M34C
ASIN	B008A6M34C
Age Range Description	All
Benefits	Injury Recovery,Arthritis,Pain Relief,Cold
Best Sellers Rank	5,077 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 31 in Hot & Cold Packs
Brand Name	NatraCure
Colour	R.blue
Container Type	Flexible Gel Pack
Country Of Origin	China
Country of origin	China
Customer Reviews	4.6 4.6 out of 5 stars (62,707)
Customer reviews	4.6 4.6 out of 5 stars (62,707)
Global Trade Identification Number	00811100010772
Is discontinued by manufacturer	No
Item Form	Malleable
Item Weight	1.45 Pounds
Item model number	6303
Manufacturer	NatraCure
Manufacturer	NatraCure
Manufacturer Part Number	6303-COLD
Material Type	Nylon
Material Type Free	PVC Free
Model Name	FlexiKold Gel Cold Pack (Large)
Model Number	6303
Number of Items	1
Package Dimensions	21.08 x 15.01 x 3.4 cm; 657.71 g
Product Style	Half Size
Size	Small
Special Features	Flexible, Microwaveable, Reusable
Target Use Body Part	Body
UPC	811100010772
Unit Count	1 count

FlexiKold Ice Pack (Small) - Reusable Gel Cold Pack for First Aid, Sports Injuries, Pain Relief and Cold Therapy - (Half Size: 19 cm x 29 cm)

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