Audien Hearing ATOM 2 Wireless Rechargeable OTC Hearing Aid, Premium Comfort Design & Nearly Invisible

Recently I ordered a set of Atom Hearing Aids. They are great, although a little large which was expected. I had been looking at ordering the Atom 2's but hadn't decided to yet due to them being smaller and easier to adjust. I was impressed as well by a representative from Audien, his name was Bryce, contacting me through email to make sure the Atom Hearing Aids were working ok and if there was anything he could help me with. I told him they were great all was good. But I was interested in purchasing the Atom 2's but had some questions. Bryce and I emailed back and forth several times and I decided to go ahead and purchase the Atom 2 hearing aids. After receiving them, I followed the instructions and charged the batteries. Due to the smallness of the Hearing Aids and me having big hands they were a challenge to get inserted correctly especially with the alignment of my ear canal. But it worked out. Secondly, I had a problem with feedback, I reviewed the instructions but there wasn't a clear answer. So I searched Youtube and found out that if you have feedback you need to use a larger ear plug. So I did and that fixed the feedback problem. Secondly, don't wear these in a shop with grinders and equipment running. But all in all I can hear again and the support from Bryce and Audien is excellent. So far I haven't had any issues with either set. I would recommend these hearing aids to anyone that has a problem hearing and also that wants/needs to save money. Also Bryce has provided excellent support and concern that his and Audiens product meets and exceeds expectations. I am more than pleased with the product and customer support. Bobby Phelps

I've tried everything Audien told me to do to make the hearing Aids work, I could not keep them in my Ears and could not get rid of the feedback noise/s. again I tried everything. I'm trying to return the Hearing Aids and Audien hasn't approved the return. Amazon won't help Audien hasn't called me back. I'm not sure to do.

this hearing aid is easy to put in and is comfortable. The volume control is easy to change. I have had problems with the sound quality and tried all the instructions to fix it. I have had contact with a representative Charissa by email as well as phone calls. She has been extremely helpful and patient with me and is working with me to make sure I am completely happy with the hearing aids.

The set did amplify sound but one of the units would only work for less than an hour before battery goes down. Also it doesn’t fit my ear well even with the small plugs.

I ordered these hearing aids for my mother. The first pair were fine, but she lost one so I ordered these thinking they would be the same. My Mom is also legally blind. The hearing aids are positioned in the charger differently and they have a sound adjustment which is hard to keep your fingers off of when placing them in your ear. They have a terrible feedback scream and they echo. I realize part of the problem was operator error, but the other ones didn't have these issues and I wanted the same product.

I gave these a try. While I was a bit impressed at first with the quality of sound, there were a few problems that persisted. I even exchanged them for a 2nd pair to see if that would resolve my problems. First of all, I noticed an intermittent persistent hum. No matter how I positioned them in my ear or which ear cones I used, the problem persisted. It got irritating after awhile. The other issue I had was the some of the sounds that were amplified. The sound quality is so clear that I could hear my spouse in the other room talking on the phone and I could even hear the voice of the other person on the phone. By the way, the hearing aides were on the lowest volume. I bought these hoping to help me with my main problem, hearing people CLOSE to me talking, and not being interrupted from the surrounding voices and background sounds. I was at a party the other night, and I had to take them out when I was in a small group of 4 guys talking. I couldn't really hear them clearly because the hearing aide was so good at amplifying the other people in the room. I'm going to look for another hearing aide that 1, does not have an intermittent hum, and 2 reduces the background ambience noise so that I can better distinguish the closer conversation, perhaps with some form of noice cancellation.

This device did not meet my needs or expectations. It was difficult to actually place inside my ear , position to get the best hearing without whistles, echoing. It was too big for my ear , totally largely visible . So calling Audien support, I was lucky together Aleli who was very supportive, giving me tips as to how best to manage my learning. Tried and determined to make it. She was there to make it better. Unfortunately, I couldn’t make much longer and she was very understanding esp I think I mentioned I am 80 yrs old and my cognitive abilities are not the best. Aleli showed compassion and did her best to help me. I was worried as to how to remedy my situation with the financial situation Ihad purchased one , but found that on her suggestion a better aid that is more like I was used to ( used miracle ear for 7 yrs, ran out of warranty , broke down & would cost to just replace batteries, over $900). Obviously, this Ion was also too expensive for me, but she went out her way to make affordable for me. This is very meaningful, that rarely find a seller would extend all this. Thank you so much Aleli, you’re an exceptional person first and employee, second 👍🙏🏼😁

Worked right out of the box. Five volume settings and four programs that actually work. Single button on each ear piece does all the switching. Sound quality is a little tinny but not bad. These things amplify all the sounds around you so if you can't hear your wife when the water's running you still wont be able to hear her when the water's running. Eating your cornflakes makes more noise than you thought. Comfortable. Can take a little tweaking in your ear to eliminate feedback. Basically hard to beat for the money.