Apple iPhone 15 Pro, US Version, 128GB, Blue Titanium for Verizon (Renewed Premium)

This is the first time I've purchased an iPhone in refurb condition. However, I have had good experiences with Amazon resale/refurb products. I have to admit to being a bit hesitant and concerned about the actual quality of the phone, especially the state of the battery. Perhaps the fact that the phone arrived a few days before the expected delivery date range was a good omen. I specifically chose Amazon as the shipper/seller of the item. I felt that if there was any problems, having Amazon as the seller would entail less hassles with the resolution process. Fortunately, there were no major issues with iPhone. The front screen was scratch-free. There was some odd substance on the titanium sides (it seemed to be glue/adhesive residue). In general, the appearance was very good/excellent. The screen does not seem to retain much of the oil/fingerprint resistance feature. But, considering it was manufactured in 2024, this reduced aspect is to be expected. I think I'll eventually add a screen protector to deal with easy cleaning and additional protection of the screen. I ran apple diagnostics, and it passed on all the tests, indicating apple parts and functions. And, while the promise is for battery over 80% (I ordered the 'Renewed-Excellent'), it actually rated at 90%, with 591 cycles. I consider it a win. After transferring from my older iPhone, I only had to redo login/password for a few apps (financial and health apps, which makes sense that they're more secure). And, it was easy to transfer the esim to the 15Pro, too. Ordered a case today, which should arrive tomorrow. I'll be researching and ordering a screen protector this weekend. Considering an Apple Certified Refurb of same model and storage would be close to $1000, this was a very good value. My thinking was the battery state was probably the vulnerable aspect. So, even if I had to replace the battery after the 90 day warranty, the $100 cost was still be a financial win. (Hopefully, the battery lives as long as my iPhone XR did, haha). Anyway, I feel I made a wise choice getting this 'Renewed-Excellent' iPhone 15 Pro/512gb via Amazon (I did research other refurb venues, btw). Picking Amazon as shipper/seller was the safe, smart move too, imho. I would only be happier if the batty capacity was 100% and it came with a screen protector. I rate the product and experience 4.75 - 5 stars, with a very high level recommendation.

Now this is an excellent device, physically the device is pretty much almost brand new, aside from a very small scratch, which is barely visible on the camera outer rim, everything else is pretty much like a brand new device, this one came with 97% battery health and all original apple parts, overall im very happy with this purchase and highly recommend this vendor, top notch quality!

I put our faith in the Amazon name. Sorry doesn't really help me fix two cellphones that don't work that I gifted to someone for her birthday. If one wasn't working okay but they both are not. Clearly there is something faulty here. You have certainly lost me as a customer. To the next customer please do not purchase your Pixel from this seller as you will not get anything but a big waste of time and money. And I caution you to consider not purchasing a Pixel at all. I thought that purchasing items of value from Amazon would come with customer service that matches that. Sadly I have been let down by a company which I would have thought would give me far better customer service. I used to live in Germany and never had a customer service issue like this there .It comes as a huge surprise that I am having issues with an American companys customer service and with this seller. It is a big ticket item I purchased and cannot fathom how there is only a 30 day returns policy. Speaking to the Amazon agent was frustrating to say the least no empathy and no assistance and the so called a-Z guarantee just sending me back to the manufacturer whom I already reached out to in July as per our previous conversation. I did contact the manufacturer as requested in July. They didn't even bother to respond to me. When I did research from changing from Samsung to Pixel it seemed a Pixel phone was a great alternative. I have been disillusioned by Amazon and Pixel. I am going back to Samsung but definitely will not buy it from Amazon and in particular this seller.

Had an OLD iPhone 8 Plus and it wasn't doing so well on the battery or iOS updating so I could download newer apps. The NEW phone prices are frightening, so when I found that Amazon had refurbished/renewed phones I started looking to see what was available. Came across this and had around the screen size as the OLD phone, had way better everything! I was able to transfer easily from the OLD phone, everything came over. Besides reentering passwords or minor things like that - everything came over as it was. Since I could get the new iOS, was able to download apps and have more compatibility. The sound and screen are top notch quality and the screen size fits the entire display area. No more home button or top area of wasted space - all screen now. It's an iPhone so it looks sharp and professional. The phone came really fast and was super easy to set-up. Seems like a brand new phone, no visual signs of use, screen is clean and clear, audio is crisp and clear, and the iOS is much better than what I was used to. Couldn't afford to justify spending $ on actual NEW phone and this is the perfect alternative for my needs (probably way more features than I'll be able to figure out, lol). Spending really big bucks just to have the latest/greatest gadget isn't necessary, but keeping up to date is a necessity for modern life today. Thank goodness folks refurb/renew phones for a "new" life - it's just what I was needing to keep up with modern tech.

Bought Renewed Excellent. The screen and camera lenses are flawless. The back surface of the phone is almost flawless, however, there is a very small scratch that is barely visible. The battery is disappointing. It is exactly 80% with 1295 cycles, the passing minimum. This means that I had to replace it since it is on replacement threshold.

Alright so look the phone I got it in excellent condition and also I made sure the seller was Amazon and my phone arrived today I opened it was genuinely almost perfect a little blemish here and there but barely noticeable and the battery health was at 86% which is not bad at all the phone in general is great easy to use and very high quality slap a nice screen protector and case so it won’t scratch or get damaged and you have basically a brand new phone for a great price and the fact that the screen is 6.1 inches makes it way better than my old 14

My phone rated Excellent Premium was defective in a way any technician would have identified had it really been tested and reviewed before publishing the phone on Amazon's website. Amazon give the impression that the customer should feel some comfort because of it's rating and because they are Amazon. That doesn't work that way. When you contact Amazon they ask about the problem and then pass on to the seller a very abridged summary. They assure you they will help. But all the conversation between you and Amazon disappears. If you want to preserve this conversation and refer back, or follow up, it is nowhere to be found. They claim to have a buyer/seller message board, but Amazon is invisible and you can't ask for more help. It turns out that part of my biggest problem was how to discover why the phone did not work. I didn't know that an Excellent premium phone can be tested and verified without the updated IOS version being downloaded and installed, and it can't. But no where are you told that. I spent hours on the phone with the carrier and texting with AI because I couldn't even get Apple to acknowledge my Apple account. Then after all my efforts I was locked out for 2 hours! It seems to me this is vital info for a new buyer like me, and it should be included by Amazon in their description. As it turned out the "board" connecting the eSim that issues the signal for cellular to work was defective. But no experts that I consulted realized that a simple test of the eSim is to try to read a Qr code, without a functioning eSim that will not be possible and certainly that is a simple test for verifying a several hundred dollar phone before giving it an Excellent premium rating in Amazon. For several other reasons too lengthy for this review, I now believe Amazon's rating of refurbished phones is BS. And their help is minuscule. Despite that, I ordered a replacement iPhone 15 pro through Amazon, again got suckered in on a non updated IOS, but so far, now that my Apple a/c is recognized, the phone appears to be truly excellent. I knew enough to avoid the extra cost of PREMIUM. Update, I'm still waiting for my refund on the first phone 19 days after paying for it. I've updated my review from one to 3 stars because the replacement phone is in excellent condition as rated, and much more deserving of a Premium designation, which the seller did not claim. I remain disappointed in the Amazon role in the transaction but they do have a large inventory to choose from. Why can't Amazon include in it's sale promotion description a warning to be sure to check whether the phone has the latest IOS upgrade, don't trust the seller. Not knowing to do this cost meat at least half a day all told.

This is my second time getting a refurbished phone from amazon. And this one was even better than the first one I got. Everything works great, it was super easy to transfer from my old phone to this one. The camera quality is great, and I loved the price - it was a deal for sure!

Recibí mi iPhone 15 Pro reacondicionado premium y llegó en excelente estado. El equipo luce como nuevo, sin ningún detalle estético. Todo funciona perfectamente y vino muy bien empaquetado. La batería llegó con 92% de capacidad, lo cual es totalmente aceptable para un reacondicionado, y hasta ahora el rendimiento ha sido excelente. Se siente rápido, fluido, y confiable desde el primer uso. Sin duda, vale la pena. Una muy buena opción si buscas calidad a un mejor precio. Recomendado al 100%.

Phone is in perfect condition. Was fully reset and unlocked. FaceTime working on it too. Battery life at 94% still and not a scratch on it. Very happy!

So good

Amazing everything was exactly as it was in there description

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