is the tap is made of plastic or steel?

The tap is made of steel. But leakage is there

what is the best way to clean ceramic rods afte time when they get dirty look (from white to brown type)

Unscrew and take them out. Ensure you keep the nut and washers safely. Wash the rods in plain water first to remove the top dirt. Next using a kitchen scourer and a kitchen detergent clean the rods to remove the grime and wash off the detergent. They should look clean and white now. Let the rods dry in the sun for a couple of hours. Fit them back. Repeat every 2-3 months depending on water conditions.

Is the ceramic candle for the particular filter available in amazon???

Dear Mr. Avik, We regret to inform you but the ceramic candles are not available on Amazon.in but if on requirement we can supply the same. Thank you for your interest in PRISTINE range of products PRISTINE Customer Care

The plastic washer for tap is broken and the water leaks, where can I get the washer?

it's minor defect u can purchase from hardware soap, filter candle washer also fit the tap

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PRISTINE Stainless Steel Gravity Water Purifier Water Filter 20 Ltrs Silver

PRISTINE Stainless Steel Gravity Water Purifier Water Filter 20 Ltrs Silver

Product ID: 64866563

Details

Brand
Pristine
Capacity
20 Liters
Material
Stainless
Product Dimensions
24L x 24W x
Special Feature
1-199ppm

⚡No electricity needed - energy-free purification

💧20L capacity - ample hydration

🛡️Microporous ceramic candles - superior impurity filtration

Description

💧 Elevate your water game with pure, effortless hydration!

PURE HYDRATION ZERO FUSS - 20-liter stainless steel reservoir ensures a steady supply of crystal-clear water for your busy lifestyle.
GIFT READY USER FRIENDLY - Comes in a stylish box with simple setup and cleaning instructions—perfect for gifting or upgrading your hydration game.
ADVANCED CERAMIC FILTRATION - Dual microporous ceramic candles eliminate bacteria, algae, and parasites for health you can trust.
ECO FRIENDLY COST EFFECTIVE - Gravity-powered design means zero electricity consumption and minimal running costs—smart for you and the planet.
SLEEK STAINLESS STEEL DURABILITY - Robust, hygienic stainless steel body resists corrosion and is easy to maintain, blending seamlessly into any modern kitchen or office.

The PRISTINE Stainless Steel Gravity Water Purifier offers a 20-liter capacity with dual ceramic candles that filter out harmful bacteria, algae, and parasites without electricity. Its durable stainless steel body ensures hygienic storage and easy maintenance, making it an economical and eco-friendly choice for clean drinking water at home or office.

Specifications

ASIN	B00M5337JG
Best Sellers Rank	#311,288 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #702 in Water Coolers, Filters & Cartridges
Brand Name	Pristine
Capacity	20 Liters
Container Type	Dispenser
Customer Reviews	3.5 3.5 out of 5 stars (507)
Installation Type	Countertop
Item Dimensions L x W x H	24L x 24W x 45H Centimeters
Item Type Name	Gravity Water Filter
Item Weight	3 Kilograms
Manufacturer	SOHIL IMPEX, Sohil Impex, #741/2, New Satpati Road, Shirgaon, Palghar (W) - 401405, 8850348524,
Manufacturer Contact Information	Sohil Impex, #741/2, New Satpati Road, Shirgaon, Palghar (W) - 401405, 8850348524,
Manufacturer Part Number	WF20
Material Type	Stainless Steel
Model Name	wf20
Model Number	wf20
Number of Items	2
Other Special Features of the Product	1-199ppm, Gravity
Power Source Type	Gravity
Purification Method	Gravity
Supported Water TDS Level Maximum (PPM)	199
Whats in the box?	1 Set of 2 Ceramic Candles, 1 Tap, User Manual

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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