Bolt SE Wi-Fi Smart Lock, Matter Over Thread, App Remote Access

Let's keep this really simple - just get this lock. Why you ask? Fine, fine, I guess I should explain the *why* behind getting this lock. But be warned, this is a long review...Truly, the U-Bolt Pro is everything a lock should be - literally. By biggest gripe with smart locks is that they usually have two features - some sort of key manual access and then some sort of technology. Maybe it's a key unlock and a smart phone app, or maybe it's a key unlock and a number pad, or maybe it's a key unlock and a finger print reader. But this lock, my friends, has *all* those things.First off, in case anyone has not said this, you CAN get this lock rekeyed to match your existing set of keys. I love, love, love this - now I do not have to be stuck with some new random key for the deadbolt in addition to my current house key. The strange thing is, while the manufactures site states that this uses a Schlage style barrel, it actually uses a Kwikset key? Odd right? The locksmith I had rekey the barrels (which yes, you can remove from the lock and can take to your local lock smith!) was baffled as well. Personally this was not an issue for me (more of a great surprise actually) as I already had Kwikset keys on my house, but if you were expecting Schlage then you'd be disappointed as the barrel does not work with them. I assume one could buy a Schlege barrel and place it in the lock... however my locksmith warned against this as the tail is quite long on the included barrel and he did not believe there were any Schlege style barrels with such a long tail. So your mileage may vary - but TL;DR, this lock can be rekeyed to Kwikset keys!But back to what I was saying - I cannot, I repeat cannot, understate how important the all-the-above options to unlock the deadbolt was to me. You have SO many choices to unlock the door - and yes at first that might sound silly - but trust me, it's great. Especially for people like my parents who do not want to use a smart phone app.Let me give you a general run down of how all these features have made my life simpler. When I pull into my neighborhood, the app alerts me that the locks are ready to unlock when I approach my house. And when I pull into my driveway, the locks instantly unlock so I do not even have to take the keys out of my pocket to get inside. And when I finally step into the house, the locks (after a set amount of time I preconfigured) will auto lock behind me. Just like that, with my hands full of groceries, I did not even have to pull the keys or my phone out of my pocket. Wow. And this becomes exponentially better when it's raining and I am not fumbling for my keys to unlock the door! I can just run inside barely getting soaked! Now it's not always perfect, maybe once or twice a month I have a Bluetooth issue where the lock does not detect I'm there but hey, I can stomach that inconvenience - especially when you have other options to unlock the door.Leading to my next comment - the fingerprint and pin pad unlocking. Maybe I left my phone at home or perhaps the lock did not detect me at the door. No problem, finger print scanner to the rescue. Just one two second hold with my finger and the door unlocks without a hitch! And when I've had gloves on and that's not an option, I can unlock the door with the number pad. Also FYI, these are the two methods my parents prefer the most - they don't want to have the app on their phones, but they also would like for a way to unlock the door without having to fumble with a key. A fingerprint or a number code stored locally on the device (that can work even without Wifi!) is excellent for them. Now if you want to unlock the device from the app when say you're at at work for example and no where near your house, you will need the bridge - but otherwise the device functions entirely on Bluetooth locally.If all else fails - my phone did not connect, the finger print reader was not reading my thumb for some reason, or perhaps the lock is dead and the number pad cannot function - I can just flip down the lid and insert my traditional house key. Did you count that? There are FOUR different ways to unlock this deadbolt! And did I mention there are NO MONTHLY FEES fees for this?!Okay okay look I concede, it's not all sunshine and rainbows. There's one eency weency issue: Alexa and this lock hate each other. Perhaps this can be fixed with a software update... but the issue still persists to this day for me. Now the lock will pair fine with Alexa, and I can even ask Alexa to unlock the device or lock the device with my voice. But, that's where the problem begins. First you have to tell Alexa a pin to unlock the deadbolt... which seems crazy to me. Yes I know, the whole point is so that no one can just shout "Alexa, unlock the front door!" from outside your house and the Alexa device inside hears the command and unlocks... but also, I really would prefer not to have to tell Alexa a pin every single time, especially when other people around me outside could hear such a pin. However honestly it wouldn't matter if they did hear my pin as, surprise, Alexa cannot unlock this lock! She will lie to you and say she has but oh no, do not believe her beautiful voice - she is a liar! The Alexa app will say the door is unlocked too, but that is also false. It simply just does not work with Alexa - and if that is something incredibly important to you then this may not be the lock for you. With that said, I really don't believe it should be, though; I never once felt the need to unlock the deadbolt with Alexa nor ever found the idea more convenient than using the location proximity/the app, my fingerprint, the number pad, or the key itself. Maybe it would have been nice when I'm already inside to make sure the door is locked, but isn't that what the auto lock feature or the app is for already? And I guess this issue could be solved down the line with an update too, so maybe by the time you are reading this the whole paragraph is a nonissue!Wow, I typed a lot here - though when you're spending almost $200 on a lock, you want to make sure that your money is going towards a good investment. I can confidently say that yes, it absolutely is - heck, I bought three of them, dropping more than half a grand... and without a doubt, it's been 100% worth it. If you want a lock with multiple smart unlocking options, a physical key option, and no monthly subscription, you found it. Installation was simple too! I just really, really, really like this lock if you can't tell by now - and I hope you will too.

I purchased this lock in 2021 from another merchant. It has lasted so far though a bitter winter and a miserably hot and muggy summer. I am not disappointed at all in this product. I only have one, but I find myself trying to justify putting these on all my entry doors.Before I removed the unit from the packaging, I was somewhat concerned about the security of the construction. How could a mostly plastic smart device be tough to break? I learned during install this lock has solid metal where it counts. The construction is quite solid.I found the physical installation to be very easy, once I took the time to read the instructions (I'm a guy, so that was a big step for me). The lock easily adjusted to fit my door. I didn't need to use a drill at all.I downloaded the app and set up profiles for myself and my family. This entire process was no-brainer simple. Call me geeky, but I found myself enjoying it. My kids were excited to participate. Everything went very smoothly.My second big concern after build quality was what do I do if the battery runs out? It comes with a keyed entry option! There are in fact FOUR ways to open the lock. I have fingerprints set. If for some reason the fingerprint reader is being stubborn, I have numeric codes set. I have my family set up with the app on their smart phones, so any of us can remotely open the lock using the app if need be - very handy if I need to let someone I trust into my house when I'm not there. If all of those methods fail, there is a simple (and quite secure) method to pop open the lock and use a physical key.A very handy feature about this lock is how to lock it. You close the door and press one button on the lock. Done! I've been able to lock my door even with hands completely full. Try that with a traditional keyed deadbolt! There's no good reason not to be secure.In a year of using the lock, what annoyances have I found? The only annoying thing so far is, yes, the fingerprint reader has bad days. Usually it's just a matter of using the right pressure. I would say I have slight trouble on every tenth try or so. Never has it outright refused to work. I just have to try a couple more times is all. It's not a huge deal, though, because there are still three other ways to open the lock.I have also been a goofball a few times and tried to unlock the unit with a fingerprint, to be met with frustration and failure, only to find it was never locked in the first place. I had to take back the things I said in frustration. There is no difference that I can tell in a failed fingerprint read vs an unnecessary fingerprint read. I guess just try to open the door and that will solve it.The manufacturer does not spam me with email. The software gets updates every few months. I don't have to have a subscription to anything in order to use the lock. I honestly can't think of a compelling downside.Would I recommend this product? Absolutely no doubt about it, YES.

I bought this to put on my garage which is attached to my house. All my tools are in the garage and I wanted something that I didn't have to rekey every time someone left and I added someone new who needed access. This door is opened and locked many times each day.Plus I don't carry my phone around when I am working. Tried that twice needed a new phone after two days both times.Lock installed easily and programmed easily the first time.then the electronics went. After multiple emails the company sent me a new part.Installed the new part and reprogramed it. No issues - do it at night the lights are hard to see if the lock is in direct sunlight.When the batteries died the problems started. It would not reprogram.So against my better judgement i installed the app. Surprise the app programmed it easily.Then it went wonky again. Brand new batteries dead; though the app says they are fine.Can't reprogram from the app. it opens and closes the lock from the inside but not the outside.It's Saturday at 5 so I had a beer and gave up.Day two - i delete the app and reinstall on two different phones. Then things get really weird and I discover all the glitches in the app. Plus i'm on my computer just shaking my head.I have every part and the extra key in the house next to the door inside. It's 90+F, it's south FL and it is June so this makes sense, and the door is in full sun. Guess i should have taped the key to my forehead.Wind blows the door shut and the door locks, while I'm outside trying to read the directions on my phone in the shade.App tells me that i have to remove the battery cover because the finger print feature isn't set. I had that set to off. I hate apps. I liked this lock because you didn't need an app and a mobile phone to use it.The only two tools available to me were a big crowbar, a sawzall and I used a 10 lb barbell as a hammer to remove the door frame.So when it works it works great. When it doesn't make sure you have everything outside, someone inside or all the other doors in your house open.Oh beware of auto iPhone updates. I may not be able to blame every problem with the app on Ulog. That's why i deleted and redownloaded the app.The company has the best customer service I have ever encountered. They replace the lock without question even though I was a month past the warrenty.

To start off, this is my 5th smartlock. From cheap to expensive, so I have extensive use knowledge, comparisons against competitors, and integration experience (smart integrated house). This lock is replacing a Kwikset Kevo and it's hands down a better lock. It's cheaper and the version I bought included the bridge (with the Kevo the bridge was an additional cost of around $100). I would say, with what I wanted, it's a perfect lock. This lock is for the garage interior door (standard sized door including the deadbolt cutout) and the objective behind a smart lock here is to assist with opening the door when hands are full and/or without a key/app in hand or opened. We solely use this door for entry/exit and it's behind garage doors for decreased accessibility to the public. The Kevo worked perfectly for this at first but as phones upgraded and security increased, the reliability of the blue tooth connectivity became less and less reliable and forced us to open the app to unlock the door at almost every use, defeating the purpose of a "hands-free" lock. Other locks performed nearly identical in regards to blue tooth connectivity as the Kevo, likely due to infrequent updates and wide ranges of phone models. This lock has great features, much more in comparison, and has 3 methods of preference. Biometrics, PIN, and geo-based auto-unlock. Biometrics seem to work flawlessly provided you set it up properly. I've used them about 40 times at the time of writing this review without one issue. PIN code works exactly as it should and does not require comment on this tried and true method (other than the PIN hide feature if you're paranoid someone is watching). Finally, the Auto-Unlock geofencing. This has worked perfectly so far. I put the target in the middle of my house, even though the actual lock is near the house edge. I did this to ensure that my house and backyard is covered in the radius so if I'm in either, it would keep the mode to back and not unlock if I leave the radius in my yard and re-enter causing the lock to unlock. It works like this, once you've entered the radius, it will unlock and set your mode to "Back". Once you leave the radius, it changes your mode to "Away", and the next time you re-enter the radius it will switch to back and unlock. This ensures it's not unlocking once you're in your house and are within the radius. This is intelligently designed and I'm confident that it's working as intended. You can also set to receive notifications once the auto-unlock feature is triggered so you'd know if your distance from the lock is triggering an unlock. I had someone assist in testing the range and it's pretty accurate. The lowest setting is 300m but will go up to 600m and 1000m. I do not use the auto-lock setup, but plan to once all the users of the door have PINs and fingerprints added, as it's time based but it is a good option as long as you have a PIN and/or fingerprint setup (so you wouldn't get locked out if you forgot your phone inside). The included bridge runs on the 2.4ghz band (pretty standard for smart home appliances due to its range and compatibility) and should be within 10-15ft of the lock. Mine has a full signal at about 12ft with a couch blocking the line of sight. I do not use Alexa or other smarthome companions for home security devices so I cannot describe it's integration features/skills but I imagine it's like the other security devices and only allows you to lock and not unlock. The only improvement I'd suggest is the nob on the interior mechanism. It's black on black and you can't easily see if it's unlocked or not. I plan to resolve this by dremeling a notch and painting the groove white to see its position. All-in-all, I'm very happy with this lock and if ever phone security is interfering with the auto-unlock feature, the biometrics and/or PIN can be used for an easier access method. I would recommend this every time someone wants to use a smartlock.SUPPLEMENTAL REVIEW - 7 Oct 2021Everything is still working perfectly. Batteries were swapped 1 time over the year, so that's excellent. In comparison, my other locks required multiple changes over the year. No issues with it doing/not doing what was expected. Due to COVID, I did turn off the geo-fencing since we work from home now. The auto-lock is set to 10 minutes but we all have PIN and bio settings, no locked out people. Issuing codes to others is easy and it works without issue. Still 5 stars

This is a great little smart lock. My only issue with it was with the installation, as for whatever reason if the bolt does not go all the way you get a doorlock jammed error, and the remote functions of the door are halted until it gets "unjammed".Basically you need to make sure your the hole in the door frame has at least 1" depth or you will keep getting the door jammed error message and will be only able to open the door locally. Not only that but while the door is the jammed state you keep getting an annoying beep that will make you fix the thing really fast.With the bad stated, all other functions are really nice. You can add users remotely and provide them access with a code or through the app, which is very neat. Those users can be main users or temporary ones. The main users will have access 24/7, while with the temporary ones you can assign particular times at which they are allowed to open the door. Very nice.The title of this review makes a reference to the Schlage smart doorlock because I bought one of those a few years ago, and while it served me well, it doesn't come close to the features of this unit. For once, you cannot add users remotely. Actually, there are actually no users in my version of that doorlock. You simply provide codes and cannot eliminate access to those codes as you wish, which leaves that smart doorlock with way fewer use cases than this UltraLock.Connecting to the wifi dongle was fast and I made sure to create a Wifi network with 2.4Ghz only. I was once a network engineer (I actually wrote that I am a network engineer and went back and used the past tense because it's been a while since I was in that profession) but I am quite sure mostly any apt technology user will be able to install it.The physical installation is as easy as any other traditional, non-smart door lock. If you can manage to install a doorlock you will be able to install this one because it is the same.As for usability and functionality, The users haven’t had any complaints. My mother and sister bought units for them because they liked this so much.Some reviewers have mentioned issues with the fingerprint reader. Often I have to put my finger twice before it recognizes it. Nothing more. For me, it works perfectly as moving the finger a bit is nothing to me, because the doorlock lets you know immediately that it failed to recognize the fingerprint and you immediately are allowed to put the finger again for a second read that almost always final.Before I was able to setup my fingerprints at my mother's house I used the app to open the door and it was also a breeze. Work perfectly, no problems at all. The firgerprint is faster and more convenient obviously and will be the preferred option for those users with unrestricted access to the house.You can also set passcodes to users and there is a neat functionality that adds security and it is that you can type phantom numbers in the code and the doorlock picks the correct numbers and authorizes access. When I say phantom numbers is that if for instance your access code is 12345, you can type xxx12345yyy (with xxx and yyy being any 0 to 9 digits) and the doorlock will recognize the proper access code and will open. This is useful and a very good security practice as peakers and potential intruders will have a harder time figuring out your passcode, as would those potential intruders trying to figure out your codes based on the wear of the buttons (the most used numbers are likely to show more wear than those not used).What else? I think this it. As you can see, the product is not perfect but it is close, and it doesn’t warrant to deduct a star because it is way better than a 4 out of 5 stars product. If I could give the product a 4.8 stars rating, a solid 95.Highest recommendation as you will be able to let people in to your house from anywhere, and will also be able to stop allowing them to come in. This is golden to those with homes or apartments being rented for short term stays and those living alone who need to grant access to personnel for whatever reason. Only being able to add users and give them specific times to get in is just way too cool of a feature. Great job.

I strongly advise against purchasing the Ultraloq U-Bolt SE or relying on the Ultraloq Air platform. What initially seemed like a promising smart lock ecosystem for property management and home access has turned into a constant technical nightmare, compounded by broken software updates and non-existent customer service.Key Issues & Disappointments1. Ultraloq Air Software Broken (Owner-Only Web Visibility)Ultraloq pushed updates to the Ultraloq Air web portal that completely broke multi-user and property management workflows. Suddenly, only the primary account owner can see the locks on the web dashboard. Secondary admins, co-hosts, and staff members have been completely stripped of visibility on the web portal without notice. If you manage multiple properties or rely on a team to oversee access control, this single software flaw makes the entire system completely useless.2. U-Bolt SE Hardware UnreliabilityThe U-Bolt SE hardware itself fails at basic smart lock duties:Connectivity Failures: Wi-Fi and Bluetooth connections drop constantly, leaving the locks offline right when guests or team members need access.Inconsistent Authentication: Keypad entries and biometric/app unlocks frequently time out or lag, forcing manual key overrides.Severe Battery Drain: Batteries drain far faster than advertised, largely due to the locks endlessly struggling to maintain a unstable network connection.3. Abysmal Customer SupportWhen these issues occur, Ultraloq support is practically non-existent:Responses are canned, automated templates that do not address the specific technical problems raised.Tickets remain open or get closed without resolution.Rather than fixing known platform bugs on Ultraloq Air, support deflects responsibility or offers useless troubleshooting steps that do not resolve backend permissions issues.Final VerdictThe Ultraloq U-Bolt SE hardware is fickle, and Ultraloq Air software updates actively remove core functionality that users rely on. Until Ultraloq restores full web dashboard access for non-owner admins and fixes its persistent connectivity issues, do not waste your money on this ecosystem.

So like some other people mentioned already its not perfect. But I think whatever negatives there are definitely out weigh the positives. So with that being said I will tell you how it is after 3 months of using it.I have a wife and a 18 year old son who also use the front door. I installed the door and had no issues with installation. I read about the bolts being too tight, so I checked the lock manually to verify its smooth as I went along, no issues. Once installation done I downloaded the app and started programming all of us into the app. I'm the tech guy in the house so I'm the administrator user. Adding everyone in is easy. I got a bit confused when you add a user email for the app. It should send an email to that user for the app. It didn't for some reason. No biggie, when my wife and son downloaded the app just make sure they sign up using the email address you have listed for them. They can use the app to unlock the door through Bluetooth but I'm the only user to unlock with wifi and program other users. That works for us.So I hooked up the bridge last which is why I think the email for my users didn't send. I probably should've hooked up the bridge first then program my users. Oh well it worked out in the long run. I did have some trouble hooking up to wifi but again I'm the techy guy so I figured it out. Must have 2.4 ghz wifi.Not sure if you can get your deadbolt changed to match your current house locks, I didn't try because I didn't buy this to use the key. We bought it for the ease of access it will give us. So as the keys they gave us work we never use them, its awesome.I like the fact that when we're not home I can check the log to see if my son is home or if he came home. It logs who came in if they use pin code or finger print. If you use key or unlock from the inside then it logs it as manual. No way to tell who it is. That's expected. Great feature.You can easily set up a temporary user with pin code to use at specific time or times. How many times they get to use that pin. I like it for my parents. I send them a code and they can walk right in.Now it doesn't know if the door is open or closed but my son left the house and didn't make sure the door was all the way closed. It notified me saying the lock is jammed. So with the door not closed all the way it was hitting the frame. I don't have my log notifying me with anything but it did notify for this which was good. So now I have lock the door when he leaves. To manually lock the door when you leave just press the big button on the bottom as you leave. This ensures him that the door is closed.Overall I think this is a great product and would recommend it to anyone. Very happy with this purchase. It takes time to set everything up but in the end it worked out great for my family. Oh I didn't hook it up to my Alexa. That was my choice, so I can't comment on that. I do have it hooked to wifi which I can control from anywhere. That was my preference I guess.Stop debating, just get it.

I normally don't complete Amazon reviews- this one is a must! I purchased this lock nearly 4 years ago. It's easy to install, use and we never get locked out of the house! It's a better price than other brands. But the customer service is the best- I had a lock failure And they quickly replaced the malfunction part. Great company.

ACTUALIZACIÓN 2/DIC/25 :Después de varias actualizaciones de software y retroalimentación de servicio al cliente ya ha estado funcionando bien la cerradura. La batería ha funcionado bien, y el puente de WIFI ya trabaja correctamente a distancia. El tiempo de cierre se ha podido extender, aunque al no tener sensor de cierre se seguirá cerrando sola sin importar si esta abierta, pero bueno, en resumen ya funciona.De inicio se ve práctica y buena. Antes tenía otra marca que por ser comprada por YALE dejo de funcionar en México. No compren YALE.En esta que parecía buena, esta llena de errores tontos.- No puede detectar la puerta abierta, se cierra sola y siempre pega el pasador.- El tiempo de cierre es mínimamente configurarle.- Segun abre por proximidad... si, lo hace lejos y al llegar a la cerradura ya esta cerrada de nuevo.- El adaptador WIF siempre esta en error. Lo dejas funcionando y al rato ya se desconecto otra vez.- La bateria una vez que se baja siempre marca que esta baja aunque las cambies.Es una pena, pudo ser buen producto. Lo único buen es que la lectura de huella funciona aceptablemente bien en la mayoría de las personas. La opción de traer llave mecánica lo salva a uno de sus propios errores.Compre tres cerraduras para sustituir las anteriores AUGUST que eran muy buenas hasta que la empresa la compró YALE y decidió que solo funcionaran en EEUU y Canadá, pero no en México. Absurda política.

It is a good lock and it has a good app to manage it remotely. I am very happy with it overall, however the battery does have some issues.

Produto de qualidade atendeu todas as expectativas, experiência de compra satisfatória mesmo sendo produto internacional, apenas a instalação no meu caso porta de alumínio requer um profissional qualificado

When I first bought a smart lock years ago I really wanted a fingerprint reader but the few that existed had horrible reviews so I got one with a code instead. But now that every kid in the neighborhood knows our code I figured it was time for an upgrade.The fingerprint reader works so well that I never use a code other then when I first set it up. Never replaced the batteries yet, and have never needed to use he key. I've set it up so it auto-locks so I never need to worry about it being left unlocked.Install: Installing was a real pain. My door frame had a strike plate but my door did not but the lock requires it. I used a dremel to cut out room for the strike plate to get it to fit. But then the lock was slightly too long and the it would rub the latch when locking just enough that it didn't work. So after many micro adjustments, cutting, dremeling it all worked. You might get lucky and not require any adjustments or you might end up needing to hire someone to install it. Just depends on your door. Thankfully I only need to install it once.I got the wifi kit. I rarely use it. It connects well enough. I plugged it in to an outlet near the door. I have a google mesh which is both 2.4/5Ghz and didn't have any issues. It's nice to let someone in when you aren't at home and you can see a history of people who unlocked the door (assuming they use a fingerprint or have a unique code). And you can check to see if you forgot to unlock the door.Alexa. I've only tested this out to lock the door or check the status. But since it's set to auto lock I don't use it very much.Other than the install I'm really happy with the lock and would buy it again. It's pricey but you get what you pay for.

The support team were fantastic and sent me a new device since the original was not connecting over Matter. The new lock works perfectly, I have been able to add to HomeKit and Home Assistant and can now create automations. Very happy with the product and very happy with the support provided.